The Financial Sales Manager Business Deposits is accountable for overall business deposit products and services growth of the branch through a combination of outside sales calls and the expansion of the existing business deposit client base. Also, the FSM is responsible for performance in the entire branch, including: Excellence in customer service at all times; Management of controllable expenses (at or under budget); Supervision (direct and indirect) of typically 3- 6 associates. The FSM has assigned individual goals, and is also responsible to ensure branch associates goals and/or team goals are achieved or exceeded.
Gather business deposits, particularly low cost deposits, through outside calling efforts, referrals, networking, professionally prepared proposals, presentations, etc.
Perform standard leadership/management functions such as interviewing and hiring branch staff, conducting performance reviews, coaching staff to optimum performance levels, taking any necessary disciplinary action, scheduling, managing expenses.
Generate sales of products, directly or indirectly, to ensure increased noninterest income for the branch. Ensure all associates keep current on product knowledge, competitors products and any compliance issues related to the sales of products.
Ensure that branch associates maintain a positive working relationship with all branch partners and back office support groups. Refer business or questions to the appropriate personnel. Promote understanding of diversity issues among branch staff, and promote respect for all associates and clients. Ensure branch staff provides excellent service to all clients.
Ensure compliance with federal regulations and bank policy for all matters of branch operations, receiving at least a low risk Internal Control Review Score.
Represent the Bank in the community by attending civic and community group meetings, participating and volunteering on civic and community projects, to generate additional business for the Bank; utilize relationships with local civic/volunteer organization(s) to identify potential CRA opportunities.
Bachelor degree with a minimum of 4 years experience in a sales, customer service role and/or in a lending role to include a minimum of 1 year lead or supervisory experience.
High school diploma or GED with a minimum of 8 years experience in a sales, customer service role and/or in a lending role to include a minimum of 1 year lead or supervisory experience.
Must complete federal registration and annual renewal as required by the SAFE Act.
Knowledge of business deposit account types.
Understanding of generic cash management products and services.
Ability to work with little direct supervision.
Experience in selling cash management products and services.
Ability to reach predetermined deposit products and services goals.