Financial Center Manager in Bellevue, WA

$80K - $100K(Ladders Estimates)

Bank of America Corporation   •  

Bellevue, WA 98004

Industry: Finance & Insurance

  •  

Less than 5 years

Posted 27 days ago

We'll help you

Build a successful career at Bank of America through world-class training and on-boarding programs that set you up for success.

Grow in your current role through one-on-one coaching from Academy managers who are invested in your success and training programs that help you excel, build new skills or take on additional responsibility.

Continuously learn and advance your career goals through intentional career paths to the next best role.

Use resources and innovative technologies to optimize the client experience.

Gain in-depth knowledge of clients' financial life priorities and connect them to Bank of America solutions that meet their financial goals.

Lead a team and operate as a business owner by observing and coaching team and individual performance to collectively meet goals, establishing action plans as applicable.

Attract and retain talent by personally investing in talent through interviewing and hiring financial center employees.

Understand solutions we provide and build relationships with teammates and specialists to assist clients with financial needs.

Adhere to policies and procedures through education of regulatory policies, employee and client safety procedures and service delivery guidelines.

Ensure day-to-day activities comply with standards by observing and coaching teammates in customer service, operational procedures, transaction accuracy and client engagement.


As a Financial Center Manager, you can look forward to

• Ongoing professional development to deepen your skills and optimize your expertise as the industry evolves and changes.

• Resources and dedicated support to help you reach your full potential throughout your career.

• A benefits programs designed to meet the diverse needs of our employees at every stage of their life and help them plan for tomorrow.

• Progressive workplace practices and initiatives that promote inclusion.


We're a culture that

• Believes in responsible growth and has a proven dedication to supporting the communities we serve.

• Provides continuous training and developmental opportunities to help people achieve their goals, whatever their background or experience.

• Believes diversity makes us stronger, so we can reflect, connect to and meet the diverse needs of our clients and customers around the world.

• Is committed to advancing our tools, technology, and ways of working. We always put our clients first to meet their evolving needs.

Required skills:

• Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.

• Collaborates effectively to get things done, building and nurturing strong relationships.

• Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives.

• Has 3+ years' of demonstrated experience building, leading, managing and coaching a team.

• Is confident in identifying solutions for clients based on their needs and can resolve problems independently or bring in others as needed.

• Communicates effectively and confidently, and is comfortable engaging all clients.

• Has the ability to learn and adapt to new information and technology platforms.

• Applies strong critical thinking and problem-solving skills to meet clients' needs.

• Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.

• Efficiently manages your time and capacity.

• Can manage complexity, prioritize tasks, delegate and execute in a fast-paced environment.

• Can interpret performance results, find opportunities to drive success and hold others accountable to results.

• Can be flexible to work weekends and/or extended hours as needed.

Desired skills:

• Experience in financial services and knowledge of financial services industry, products and solutions.

• Experience in mortgage, retail or hospitality.

• Experience working in an environment with individual and team goals where goals were routinely met or exceeded.

• Bilingual skills.

Valid Through: 2019-11-13