Field Solutions Engineer

SHI   •  

New Orleans, LA

Industry: Information Services


Not Specified years

Posted 341 days ago

Constantly growing in response to the needs of our customers in all sectors and verticals, SHI has transformed itself from a $1 million "software-only" regional reseller into a $7.5 billion+ global provider of information technology products and services. From software and hardware procurement to deployment planning, configuration, data center optimization, IT asset management and cloud computing, SHI offers custom IT solutions for every aspect of our customers’ environment. Privately-held and under the guidance of our current ownership since 1989, SHI has experienced tremendous growth in size and scope through neither merger nor acquisition. Our organic growth and two decades of stability are a direct result of backing a highly-skilled and tenured sales force with software volume licensing experts, hardware procurement specialists and certified IT services professionals. SHI's goal is to foster long-term and mutually-beneficial relationships with our customers and partners, every single day.


SHI is seeking a Datacenter Generalist that will possess prior experience in Infrastructure, Virtualization and/or Network architecture.  SHI is passionate about providing our customers with the right solutions that enable Data Center optimization. As more customers are relying on SHI to architect and deliver these solutions, our Enterprise Solutions Group needs the advanced skill to continue to meet the demand and needs of our customers.


•Responsible for the Data Center sales obtainment goals in supported territory
•Pipeline management and ownership for Data Center opportunities
•Account retention and penetrating multiple lines of Data Center business in existing accounts
•Interface with multiple layers of contacts within an organization, including but not limited to CIO, IT Directors, CTO, Application Managers, etc.
•Assist SHI sales reps with customer facing conference calls & presentations
•Lead Data Center Solution positioning and qualification conversations with customers
•Represent SHI at relevant industry events with speaking slots encouraged
•Drive the sales process of the solution, including identifying the opportunity, qualifying, forecasting, decision making criteria, and closing
•Builds the region/territory based on strategic account planning done in collaboration with the account executive and extended team
•Builds deep relationships and trust with customers and owns the technical side of customer relationships.
•Demonstrates leadership to ensure that the SHI's recommended esolutions are comprehensive, achieve customer expectations and meet customer business needs and planning.
•Support RFPs by aligning key internal personnel to assist with responses
•Align SHI's Professional Services portfolio with the solutions being developed

•Establish relationships with preferred Delivery partners, vet their performance acceptability, and build integration within the region Job Requirements : Required Skills:

•Advanced knowledge of servers, storage, networking and virtualization regarding their impact on the business
•Knowledge of Converged Infrastructure of servers, storage, networking and virtualization regarding their impact on the business
•Ability and desire to work within a team environment, and at times independently
•Proactive mindset
•Sales mentality.
•Experience working in complex Data Center sales opportunities
•Previous IT Administrator/Management experience desired
•Converged Infrastructure: Nutanix, Cisco UCS or Simplivity
•Virtualization: Hypervisors, server and desktop virtualization
•Storage: EMC, NetApp technologies
•Public and Private Cloud Solutions
•Excellent written and verbal communication, listening, negotiation and presentation skills.
•Ability to work effectively, add value as a team member and assume a leadership role for the team.
•Demonstrated technical knowledge and consultative skills.
•Ability to train and disseminate information within an Area or Operation.
•Ability to understand complex technical and selling situations and the ability to solve the problem or solicit the required resources