Field Service Technician

  •  

Gary, IN

Industry: IT Consulting/Services

  •  

Not Specified years

Posted 236 days ago

  by    Cynet Sytems

We are looking for Field Service Technician for our client in Gary, IN

Job Title: Field Service Technician

Job Location: Gary, IN

Job Type: Contract ? 12 Months / Contract to Hire / Direct Hire

?US citizens and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time.?

Job Description:

  • This candidate will not be driving an AW vehicle, but they will be driving their own personal vehicle. They will be able to expense mileage.  
  • Travel to the other sites is based on tickets as they are opened.
  • Schedule is M-F 8am-5pm, some OTIM required.

Primary Role:

  • Responsible for assisting senior ITS personnel with ensuring that all hardware platforms, operating systems, utilities and realted tools and devices are available for successful management.
  • Assist with analyzing and evalunating system malfunctins and takes appropriate action to correct systems as directed. 
  • Escalate malfunctions to level 2 or level 3support when necessar, documents problems and resolutions. 
  • Maintain asset inventory

Required Skills:

  • Strong written and verbal communication skills, stron customer service skills.
  • Demonstrates analytical, problem solving, planning, and risk management skills.
  • Windows7troubleshooting and maintainence.
  • Cisco VoIP phone experiences preferred.
  • Thorough knowledge of Microsoft office products.
  • Knowledge of wide and local area networks and associated hardware.