Field Service Manager - Laboratory Instruments


Burlington, NC

Industry: Professional, Scientific & Technical Services


Less than 5 years

Posted 248 days ago

  by    James Franco

This job is no longer available.

Direct, train, and manage Field Service Technicians and ensure top notch customer service for line of laboratory equipment.


*** Prepare customer service repair quotes, presentations, cost reports, etc.


*** Review paperwork and timecards.


*** Resolve escalated field service issues.


*** Ensure compliance with safety practices.


*** Maintain paper flow, records, and reports.


*** Build good customer relations and improve customer retention.


***Work with sales team to develop new service business.


*** Assist with hiring and evaluation of service personnel.


Laboratory Equipment:


*** Analytical Instrumentation


*** Stability Chambers


*** Refrigerators


*** Freezers


*** Incubators


*** Chart Recorders


*** Air Samplers and Particle Counters


*** Centrifuges


*** Total Organic Carbon Analyzers


*** AND Similar


Innovative industry leader offers a competitive compensation package commensurate with experiences, bonuses, tuition reimbursement, full medical coverage, 401(k) with company match, health and wellness benefits, generous paid vacation, numerous personal and professional development opportunities, and more!


Please reference #38052174 when responding.Education Requirements: Some CollegeMinimum Experience Requirements: 2-5 yearsJob City Location: BurlingtonJob State Location: NCJob Country Location: USA

$80K - $140K