Field Service Manager - Analytical Instruments


Raleigh, NC

Less than 5 years

Posted 177 days ago

  by    James Franco

This job is no longer available.

Manage Field Service team for general repair, maintenance, and warranty service calls as well as delivery of training programs on field equipment at customer sites.


*** Supervise field team involved with: Install, start-up, maintain, troubleshoot, and repair Albumin Analyzers, Automated Biochemical Analyzers, Blood Gas Analyzers, Automated Blood Gas Systems, Blood Bank Systems, Blood Lactate Testers, Clinical Chemistry Analyzers, Hemoglobin Analyzers, Hematology Analyzers, Hemostasis Analyzers, Immunoassay Analyzers, Immunochemistry Analyzers, Blood Glucose Analyzers, Blood Component Separators, Coagulometers, Centrifuges, Blood Cell Counters, and similar Blood Analyzer equipment.


*** Determine service requirements and schedule service team with regard to customer requirements, experience, and total service hours available.


*** Address after hour service requests.


*** Handle service contracts and maintain daily records of service activities (Daily Trip Reports, Field Service Logs, Machine Service Logs, and Continuous Improvement Feedback).


*** Oversee scheduling of resources, quoting invoicing, timely collection of invoices, service report review, and distribution.


*** Assess and approve expense reports for accuracy and compliance with policy.


*** Provide management with administrative reports regarding productivity and expenses.


*** Implement new procedures, training, guidelines, and policies to facilitate optimized service.


*** Interview, hire, coach, and appraise team performance.


*** Manage and schedule training and development of Field Service team.


Well established organization offers an excellent compensation package, bonuses, full medical benefits, 401(k) savings plan, life and disability insurance, numerous professional development opportunities, generous paid time off, tuition assistance, company vehicle, testing tools, cell phone, and more!



Please reference #38052152 when responding.Education Requirements: Some CollegeMinimum Experience Requirements: 2-5 yearsJob City Location: RaleighJob State Location: NCJob Country Location: USA


WE ARE AN EQUAL OPPORTUNITY EMPLOYER and our employment decisions are made without regard to race, color, religion, age, sex, national origin, handicap, disability or marital status. We reasonably accommodate individuals with handicaps, disabilities and bona fide religious beliefs. Jobs Career Position Hiring.

DISCLAIMER: We will make every effort to consider applications for all available positions and shall use one or more of the contact methods and addresses indicated in resume or online application. Indicated location may be proximate or may be desirable point of embarkation for paid or unpaid relocation to another venue. Job descriptions may fit single or multiple presently available or anticipated positions and are NOT an offer of employment or contract implied or otherwise. Described compensation is not definite nor precise and may be estimated and approximate and is negotiable depending on market conditions and candidate availability and other factors and is solely at the discretion of employers. Linguistics used herein may use First Person Singular and First Person Plural grammatical person construction for and with the meaning of Third Person Singular and Third Person Plural references. We reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Response to a specific posting or advertisement may result in consideration for other opportunities and not necessarily the incentive or basis of the response. Nothing herein is or may be considered a promise, guarantee, offer, pledge, agreement, contract, or oath.


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$80K - $140K