Field Service Engineer

$80K
Posted on 10/19/17 by Amin Shaikh
Oklahoma City, OK
Less than 5 years experience
Manufacturing / Electronics
$80K
Posted on 10/19/17 Amin Shaikh

Job Description

If you want to work for a company with a passion for quality and innovation, consider Franklin Electric, or one of our companies. As the premier designer and manufacturer of residential, agricultural, and commercial water and fuel systems, we're making a fundamental difference in the lives of people around the world. Your career at Franklin will be well rewarded with competitive compensation and benefits--and more. We understand a fulfilling family life is the foundation to a successful professional one. We strive to promote from within and help every employee realize their professional potential. We believe in lifetime careers that continually challenge and fulfill.

GENERAL DESCRIPTION OF POSITION

Responsible for providing training and technical support to distributors, technicians, contractors, dealers and/or installers. Gathers site-specific data and installation information to aid with the proper application or troubleshooting of Franklin Electric products.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Schedules and provides technical training to distributor personnel, contractors, dealers, and/or installers.
  • Tests and troubleshoots Franklin Electric products. Supervises and assists at product installations.
  • Promotes and represents Franklin Electric products and programs at tradeshows and special events. Conducts product demonstrations as needed.
  • Collects and reports marketing information pertaining to competitive products, industry distribution or personnel changes, and customer needs or desires.
  • Writes and submits weekly reports, as well as special reports needed to highlight problems at specific sites and/or with certain customers or products.
  • Performs other related duties as required or assigned.

Requirements

POSITION QUALIFICATIONS

Skills and Abilities

  • Writes reports, business correspondence, and policy/procedure manuals.
  • Calculates figures and amounts such as proportions, percentages, area, circumference, and volume.
  • Applies concepts such as fractions, ratios, and proportions to practical situations.
  • Defines problems, collects data, establishes facts, and draws valid conclusions.
  • Interprets an extensive variety of technical instructions in mathematical or diagram form and deals with several abstract and concrete variables.
  • Deals with problems involving several known variables in situations of routine nature.
  • Effectively communicates information and responds to questions person-to-person and in small group and large group situations with customers, clients, the general public, and/or other employees of the organization.
  • Solves practical problems and deals with a variety of known variables in situations where only limited standardization exists.
  • Travels up to 50 percent of the time, including up to 50 percent overnight travel.

Education and Experience

  • Associate's degree in business administration, computer technology, engineering, or a related field (required).
  • Bachelor's degree (preferred).
  • Three to five years of technical, sales, or related water systems or industry experience (preferred).

Computer Skills

  • Intermediate: Contact management, presentation/PowerPoint, spreadsheet.
  • Basic:Database, word processing/typing.

PHYSICAL ACTIVITIES

  • While performing the functions of this job, the employee is:
  • Continuallyrequired to stand, talk, or hear.
  • Regularlyrequired to walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl.
  • Occasionallyrequired to sit, climb, or balance.
  • Specific vision abilities required by this job include close vision, color vision, and an ability to adjust focus.
  • The employee must regularly lift and/or move up to 25 pounds.

The company will make reasonable accommodations to enable individuals with disabilities to perform the essential functions and expectations.

ENVIRONMENTAL CONDITIONS

  • While performing the functions of this job, the employee is:
  • Regularly subjected to outdoor weather conditions.
  • Occasionallysubjected to work near moving mechanical parts, fumes or airborne particles, and toxic or caustic chemicals.
  • The noise level in the work environment is usually moderate.
Not the right job?
Join Ladders to find it.
With a free Ladders account, you can find the best jobs for you and be found by over 20,0000 recruiters.