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Field Service Engineer at Evertz Technologies in Manassas, VA

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compensation:

$80K — $100K *

industry:

specialty:

Systems Architecture & Engineering

experience:

Not Specified

Job Description

Responsibilities:

  • Install product(s) or systems at customer sites and delivering training to customers in-house or abroad
  • Respond and provide technical direction to customers regarding operational issues, firmware upgrades and general maintenance
  • Assess the customer's product application, troubleshoot and diagnosis issues through research and/or re-creation to determine the root cause
  • Systematic & detail-oriented troubleshooting, data collection and reporting while escalating issues
  • Recommend solutions utilizing various levels of technical language appropriate to the customer in a timely, clear and professional manner
  • Maintain a communication link between customer service and other departments by partnering to resolve customer issues and communicating customer feedback
  • Co-ordinate customer/SI dealer inquires, inform sales managers of sales opportunities and manage all regional customer service related
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Valid through: 8/18/2020

About Evertz Technologies

Evertz Microsystems Limited is a Canadian developer and manufacturer of electronic systems for the broadcast and film industry. Evertz was originally founded in 1966 as DynaQuip Electron Devices Limited by Dieter and Rose Evertz, specializing in equipment for film timecode and closed captioning. The company was renamed Evertz Microsystems Limited from Evertz Technologies Limited in 1983. In 1997, it was purchased and reorganized by a group of former employees of Leitch Technology (now owned by Harris Corporation). Evertz held an initial public offering in June 2006 and raised $67 million CAD, listing its stock on the Toronto Stock Exchange. In June, 2011, Evertz announced it would buy back as many as 3.8 million of its 74.47 million outstanding shares. In 2008, Evertz was awarded the Philo T. Farnsworth Corporate Achievement Award, which is a Primetime Emmy award given by the Academy of Television Arts & Sciences to honor companies which have significantly affected the state of television and broadcast engineering over a long period of time.
Total Jobs:
45
Average Pay:
$93,301
Total value of jobs:
$4,945,000
% Masters:
18%

Evertz Technologies Photos

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* Ladders Estimates