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Field Service Engineer - Network Engineer in Burlington, ON

Evertz Technologies

Burlington, ON L7L 0A1
7w ago
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industry:

specialty:

System & Network Administration, Hardware Development

experience:

Not Specified

Job Description

As the first and often the most frequent point of contact for our clients, you will have the greatest opportunity to influence the client's perception of Evertz. This position is a challenging mix that combines technical know-how and customer service skills both in-house and when traveling to our customer's production studios and distribution facilities.

Responsibilities:

  • Respond and provide technical direction to customers regarding operational issues, firmware upgrades and general maintenance
  • Assess the customer's application, troubleshoot and diagnose issues through research and/or re-creation to determine the root cause
  • Recommend solutions utilizing various levels of technical language appropriate to the customer in a timely, clear and professional manner
  • Maintain a communication link between customer service and other departments by partnering to resolve customer issues and communicating customer feedback to aid in des
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Valid through: 2020-2-18

About Evertz Technologies

Evertz Microsystems Limited is a Canadian developer and manufacturer of electronic systems for the broadcast and film industry. Evertz was originally founded in 1966 as DynaQuip Electron Devices Limited by Dieter and Rose Evertz, specializing in equipment for film timecode and closed captioning. The company was renamed Evertz Microsystems Limited from Evertz Technologies Limited in 1983. In 1997, it was purchased and reorganized by a group of former employees of Leitch Technology (now owned by Harris Corporation). Evertz held an initial public offering in June 2006 and raised $67 million CAD, listing its stock on the Toronto Stock Exchange. In June, 2011, Evertz announced it would buy back as many as 3.8 million of its 74.47 million outstanding shares. In 2008, Evertz was awarded the Philo T. Farnsworth Corporate Achievement Award, which is a Primetime Emmy award given by the Academy of Television Arts & Sciences to honor companies which have significantly affected the state of television and broadcast engineering over a long period of time.
Total Jobs:
25
Average Pay:
$92,692
Total value of jobs:
$2,410,000
% Masters:
18%

Evertz Technologies Photos

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