Field Network Engineer

Less than 5 years experience  •  Networks

Salary depends on experience
Posted on 08/10/17
Atlanta, GA
Less than 5 years experience
Salary depends on experience
Posted on 08/10/17

What you’ll be doing...

The Network Field Engineer will provide on-site support for customer’s LAN and WAN environment within the assigned metro area (Atlanta). Responsibilities will include:

  • Perform Network moves, adds and changes as called for in customer tickets
  • Troubleshoot incidents as called for in customer reactive and ENOC proactive tickets
  • Support the installation, configuration, administration, upgrades, and maintenance of Cisco, HP, Aruba, Palo Alto, F5, and Riverbed technologies
  • Assist Senior Engineers and SOC with Firewalls, Load Balancers and NetworkAccelerators
  • Monitor, analyze, troubleshoot, and evaluate network-related problems
  • Manage the performance and optimization of networks and systems
  • Support Network Engineers, Security Engineers and Project Managers with network projects through all stages, including:
    • Defining/gathering requirements
    • Drafting/ presenting technical proposals
    • Weighing risks and rewards against value and costs
    • Deployment and maintenance of solutions
  • Coordinate with project management and engineering on major systems events such as application upgrades, launches, load tests and deployments.
  • Understand and effectively communicate the impact of technical decisions on the business
  • Prepare technical reportsclient presentations, network documentation, and manuals
  • Follow required incident management, change management and service request management policies and procedures and documentation requirements
  • Utilize Verizon’s ETMS ticketing system to manage assigned work queue and document incidents and service requests
  • Utilize network management and utilization reporting tools as needed
  • Be familiar with all locations and wiring plants for assigned metro area
  • Provide site visits/surveys and physical verification of CPE
  • Rack and Stack Equipment
  • Job # 462910
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