Field Customer Support Scientist

  •  

Philadelphia, PA

Industry: Business Services

  •  

Less than 5 years

Posted 316 days ago

  by    Branden Lynch

Do you have experience with Next Generation Sequencing and knowledge of up-and-coming genomicstechnologies? Do you have a penchant for travel and business relationship building? 

  

Become a Field Customer Support Scientist and work with customers at leading academic, pharmaceutical, biotechnology, agricultural, government, and clinical institutions to provide DNA sequencing, gene synthesis, molecular biology, next generation sequencing, bioinformatics, and GLP regulatory services. 

  

*** Design and execute customer workflows. 

  

*** Communicate project requirements, status, and deadlines with customers and internal teams. 

  

***Work withinternal teams to provide customers with pre-sale consultation and after-sale technical support. 

  

*** Train Sales, Marketing, and Preventative Maintenance on Next Generation Sequencing services and solutions. 

  

*** Promote Next Generation Sequencing business by visiting prospective and current customers, attending vendor shows and conferences, and delivering technical webinars and presentations. 

  

***Support Marketing with initiatives to improve value propositions, brand awareness, and market share. 

  

*** Continuously develop knowledge of Next Generation Sequencing, both wet and dry lab applications. 

  

Highly innovative organization offers an industry competitive compensation package, tuition reimbursement, bonuses, full medical benefits, 401(k) retirement plan, life and disability insurance, numerous professional development opportunities, generous paid vacation time, and more! 

 Please reference #37680197 when responding.Education Requirements: Bachelor DegreeMinimum Experience Requirements: 2-5 yearsJob City Location: PhiladelphiaJob State Location: PAJob Country Location: USASalary Range: $80,000 to $130,000

 

WE ARE AN EQUAL OPPORTUNITY EMPLOYER and our employment decisions are made without regard to race, color, religion, age, sex, national origin, handicap, disability or marital status. We reasonably accommodate individuals with handicaps, disabilities and bona fide religious beliefs. Jobs Career Position Hiring. CONSIDERED EXPERIENCE INCLUDES: Top 10 Job Site Top 10 Careers Site  Field Support Application Scientist Customer Relations Assay Development Analytical Instrumentation Troubleshooting Protein Characterization Wet Chemistry Next Generation Sequencing Protein Biochemistry Stability Genomics DigitalPolymerase Chain Reaction qPCR Real-Time Polymerase Chain Reaction High Performance Liquid Chromatography HPLC Size-Exclusion Chromatography Ion-Exchange Chromatography UV-visible Spectroscopy HIAC MicroFlow Imaging Differential Scanning Calorimetry Titration Calorimetry Fluorescence Circular Dichroism Dynamic Light Scattering Multi-Angle Static Light Scattering Analytical Ultracentrifugation Mass Spectroscopy LC-MS LC-MS/MS

 

DISCLAIMER: We will make every effort to consider applications for all available positions and shall use one or more of the contact methods and addresses indicated in resume or online application. Indicated location may be proximate or may be desirable point of embarkation for paid or unpaid relocation to another venue. Job descriptions may fit single or multiple presently available or anticipated positions and are NOT an offer of employment or contract implied or otherwise. Described compensation is not definite nor precise and may be estimated and approximate and is negotiable depending on market conditions and candidate availability and other factors and is solely at the discretion of employers. Linguistics used herein may use First Person Singular and First Person Plural grammatical person construction for and with the meaning of Third Person Singular and Third Person Plural references. We reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Response to a specific posting or advertisement may result in consideration for other opportunities and not necessarily the incentive or basis of the response. Nothing herein is or may be considered a promise, guarantee, offer, pledge, agreement, contract, or oath.

 

 If you submit an application or resume which contains your email address, we will use that email address to communicate with you about this and other positions. We use an email quality control service to maintain security and a remove and dead address filter.

$80K - $130K