Field Claims Manager

American National Insurance   •  

Glenmont, NY

Industry: Insurance


5 - 7 years

Posted 273 days ago

This job is no longer available.

The Field Property Claims Manager will provide supervision, direction and encouragement to field property adjusters.  A strong passion for training and developing others, ability to adapt quickly to change and maintaining a positive attitude are pertinent for success within this role.


In addition to utilizing your interpersonal and leadership skills as a people manager, you will be responsible for:

  • Customer service which includes, complaint calls and agent calls and requests
  • Monitor and manage claim assignments to maintain a balanced workflow
  • Conduct quarterly audits of team member work product
  • Complete weekly, regularly scheduled meetings and annual reviews
  • Research and draft responses to the Department of Insurance or consumer filed complaints
  • Review and Approve Payment and Reserve requests and denial letters


The most successful candidate will possess the follow:

  • At least five (5) years of property claimsexperience (field experiencepreferred)
  • College degree (preferred) or equivalent work experience
  • Prior supervisory experience (preferred)
  • Excellent written and verbal communication skills
  • Working knowledge of Microsoft Office products (Excel proficiency)
  • Solid organizational skills and attention to detail
  • Ability to utilize analytical skills and judgment to reach appropriate business decisions