Field Applications Engineer - GC4

ViaSat   •  

Carlsbad, CA

Industry: Telecommunications & Hardware

  •  

5 - 7 years

Posted 51 days ago

We're growing rapidly and looking for passionate, innovative professionals to join our team and connect the world to more. You'll work in a collaborative and inclusive environment that values diverse perspectives and continuous learning, and provides industry-leading benefits with unmatched opportunities for career growth. Our team is fearless in pursuit of new ideas and uncompromising in our quest to become the world's first truly global Internet Service Provider. Interested in joining our mission? Take a look at career opportunities at Viasat today.


Job Responsibilities


As a Field Applications Engineer you will provide customer, production, and engineering support for Government and Commercial IP-centric SATCOM systems. Support will include the production, test, deployment, documentation, training, operation and troubleshooting of SATCOM hubs and remote terminals. Work effectively with other Viasat personnel from multiple disciplines; software, hardware and mechanical engineers as well as configuration management, production, test and technical publications staff. Perform on-site installations, formal acceptance tests, marketing demonstrations, and training of SATCOM equipment. Create and update training material, user manuals, procedures, and other related documentation. Support integration and troubleshooting of Viasat equipment into customer-premises equipment. Install, analyze, configure and troubleshoot a variety of RF and IP/Networking equipment associated with SATCOM hubs. Operation of SATCOM hubs, including initial system configuration, performance monitoring, analyze statistical data, and resolve complex system problems. Interface with customers and other Viasat support staff in a highly professional and effective manner.


Requirements

  • 4+ years of experience with commercial and military based SATCOM systems
  • Proven experience with Viasat SATCOM products including our Ka networks, and the EBEM and LinkWay products
  • Working knowledge of RF equipment, including up converters, down converters, spectrum analyzers, signal generators
  • Working knowledge of IP equipment, including configuration, application and troubleshooting of routers, switches, IP networks, and servers
  • RF Fundamentals
  • Linux and Solaris OS experience
  • Associate's Degree in a technical discipline or equivalent work experience
  • US government position. US citizenship required.
  • Active Secret Clearance or active within the last two years
  • Ability to pass skills testing for grip and static strength, dynamic lifting and work/positional tolerances
  • Ability to travel up to 50% domestic and international

Additional requirements

Minimum education: AA/AS or equivalent experience

Years of experience: 5-8 years

Travel: Up to 50%

Citizenship: US Citizenship Required

  • Clearance: Active United States Secret Clearance