The Facilities and Safety Manager is responsible for facilities and safety management for UCSF Health. Perform short and long range facility and safety planning. Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals.
Oversee compliance report and maintenance with all aspects of Joint Commission Environment of Care standards. Identifies, evaluates, and develops recommendations to address major structural, utilities and maintenance problems. Develops and implements Department policy to meet departmental, state and federal safety regulations. Establishes, manages, and coordinates the Department's fire life safety programs.
Assures program development and training in the following areas: safety, security, fire/life safety, emergency preparedness, hazardous materials, medical equipment and utility systems. Serves as liaison with University OEH&S and Facilities Management and UC Medical Center on safety issues and with UCPD and Security Services on security issues.
Assists in the development and implementation of departmental safety policy and procedures. Contributes on all phases of facility projects. Monitors project implementation, budgets and schedules in order to assure awareness of, and implementation of EHS requirements.
- Five years progressively responsible facilities, emergency preparedness, and/or fire life safety experience
- Advanced degree in Business, Healthcare and / or equivalent experience / training
- Strong skills in management, regulatory compliance and operations planning
- Good management skills to effectively lead and direct subordinate staff who are assigned duties in different programs; skills to effectively integrate several highly regulated subject and program areas
- Knowledge of Joint Commission Environment of Care standards and other regulatory requirements
- Solid skills to create, develop, and implement EH&S projects / programs
- Demonstrated excellent organizational and project management skills with demonstrated ability to set priorities, manage multiple demands, and meet deadlines
- Demonstrated track record in providing a high degree of customer service
- Demonstrated excellent interpersonal skills and ability to communicate clearly and effectively both verbally and in writing
- Demonstrated discretion, confidentiality, tact, and ability to deal with sensitive issues
- Experience with participation in Joint Commission survey or similar process
- Strong analytical, research and report preparation skills to meet regulatory and budgetary reporting requirements
- Solid written, verbal, and interpersonal communications skills, including political acumen and skill to effectively communicate with diverse constituencies and senior management
- Solid skills to appropriately and efficiently respond to and direct the response to emergencies and critical situations, including follow-up evaluation and critique of response efficacy; recommend, develop, and implement changes to emergency response as required
- Broad knowledge in the areas of facilities management, space planning and allocation, security, fire and safety and emergency preparedness
- The flexibility to orient and work at all UCSF Health locations
- Comprehensive knowledge and understanding of EH&S technical requirements, logistics, materials and operations, rules, regulations, and laws.
- Working experience in University/ Medical Center setting strongly
Living Pride Standards
- Demonstrates service excellence by following the Everyday PRIDE Guide with the UCSF Medical Center standards and expectations for communication and behavior. These standards and expectations convey specific behavior associated with the Medical Center's values: Professionalism, Respect, Integrity, Diversity and Excellence, and provide guidance on how we communicate with patients, visitors, faculty, staff, and students, virtually everyone, every day and with every encounter. These standards include, but are not limited to: personal appearance, acknowledging and greeting all patients and families, introductions using AIDET, managing up, service recovery, managing delays and expectations, phone standards, electronic communication, team work, cultural sensitivity and competency.
- Uses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Exhibits team work skills to positively acknowledge and recognize other colleagues, and uses personal experiences to model and teach Living PRIDE standards.
- Exhibits tact and professionalism in difficult situations according to PRIDE Values and Practices
- Demonstrates an understanding of and adheres to privacy, confidentiality, and security policies and procedures related to Protected Health Information (PHI) or other sensitive and personal information.
- Demonstrates an understanding of and adheres to safety and infection control policies and procedures.
- Assumes accountability for improving quality metrics associated with department/unit and meeting organizational/departmental targets.
- Keeps working areas neat, orderly and clutter-free, including the hallways. Adheres to cleaning processes and puts things back where they belong. Removes and reports broken equipment and furniture.
- Picks up and disposes of any litter found throughout entire facility.
- Posts flyers and posters in designated areas only; does not post on walls, doors or windows.
- Knows where the Environment of Care Manual is kept in department; corrects or reports unsafe conditions to the appropriate departments.
- Protects the physical environment and equipment from damage and theft.