Facilities Quality & Standards Manager, Lean Process Improvement - Healthcare

Aramark   •  

Dallas, TX

Industry: Retail & Consumer Goods


11 - 15 years

Posted 46 days ago



This Manager will serve as the leader responsible for business performance excellence within a large Healthcare System. The role will facilitate, plan, provide leadership, provide education and maintain a link to senior leadership within their designated business units for the purpose of ensuring clear communication, elimination of roadblocks and provision of necessary resources toensure Lean Project Implementation Teams have what they need for success. Position will motivate Lean team leaders and members to maintain positive working relationships within departments. Position will ensure all elements of cost, benefit, and risk are identified and considered during the project. Functions will include, but are not limited to training, coaching and developing a high-performing team to partner with the Senior Leaders in Business Unit to drive more efficient and effective services. Position will organize and develop project team resources in order to effectively meet implementation project commitments.

Position will be responsible for managing the development of metrics to successfully track improvement and will partner with key organizational and site operational leaders to identify and achieve priorities, goals and objectives. Position will need to demonstrate, not only the benefits of the performance and process improvement initiatives, but also, the costs are far outweighed by the benefits, ensuring reasonable return on investment. Role encompasses project management, consultation, facilitation, training, and execution for a range of critical, multi-dimensional strategic initiatives that will require planning and analysis for a broad array of complex financial, operational and clinical issues in order to improve cost position, productivity, efficiency, customer experience, and overall performance.


  • Demonstrated accountable return on investment should yield benefits as a multiple (2x) of total expense.


  • Serves as Lean Process subject matter expert (SME).
  • Provides monthly updates to all master metrics reporting documents.
  • Partners with the Director of Facilities & Quality Standards to identify programmatic tools/resources, best practices, and developments.
  • Partners with client Lean Process managers to align & expedite outcomes.
  • Acts as project lead for assigned service lines.
  • Requires ~30% travel (driving).



Bachelor's degree required / Master's degree preferred in industrial engineering, Health Care Administration, or related field
• 10 plus years of experience in work measurement, methods analysis, process improvement, and project management.
• 5-7 years of hospital operations or healthcare consulting experience
• Six Sigma Black or Green preferred.