Facilities Manager

Jones Lang LaSalle   •  

Austin, TX

5 - 7 years

Posted 260 days ago

This job is no longer available.

Facilities ManagerWhat this job involves:
Client Relationships

  • Proactively develop and manage client relationships, ensuring that expected service levels are achieved.
  • Comply with all requirements of the client contract and meet or exceed Key Performance Indicators.
  • Deliver an exceptional quality of service to the client, as reflected by client feedback.

Service Delivery

  • Manage the site/s in accordance with all agreed policies, procedures and contract scope.
  • Assist with the development and implementation of the annual management plan for the building/s.
  • Identify opportunities for improved operation to drive efficiencies (process and cost) and make recommendations to the area manager for consideration.
  • Responsible for mechanical, electrical, plumbing, carpentry, critical systems, HVAC, generator and others defined within the portfolio of respective sites.
  • Ensure compliance with all health and safety, environment and risk management policies and procedures that relate to the site/s.
  • Manage repairs and maintenance, minor works and other requests, tracking to completion.
  • Support the move team during building moves, adds, and changes by attending site as required and acting as the building key point of contact/escalation.
  • Manage vendor performance ensuring services are delivered in accordance with the contract and to agreed standards. Document and escalate instances of poor performance.
  • Coordinate internally with other teams which may include fitness, food services, massage, transportation, security and capital projects.
  • Lead projects for small scale construction activities.
  • Support the sourcing SME and area managers through the vendor contract procurement process.
  • Deliver portfolio management reports as required under the agreement with the client, and as requested.

Finance Management / Cost Control / Profitability

  • Achieve or exceed financial targets and ensure effective, efficient and economic operation of assigned responsibilities.
  • Ensure that operational expenditure for the site/s is managed within agreed budgets and identify efficiencies where possible.
  • Manage the annual budgeting and quarterly forecasting processes for the site/s under your management.
  • Prepare current financialyearbudget spend reports (actual vs. budget, variance etc.).
  • Manage payments to vendors where applicable, using available systems, complying with all relevant policies and procedures.
  • Help to develop and approve the annual capital plan for each building, interfacing closely with the client representative
  • Ensure compliance within delegated financial and contractual authorities.

Leadership/Staff Management

  • Lead Manage, develop and supervise a professional friendly, creative,  energetic, and detail oriented team in the delivery of service excellence
  • Provide excellent onboarding, training, and team building
  • Actively support an environment of teamwork, co-operation, performance excellence and personal success
  • Participate in the individual performance management program and personal development planning for members of the team
  • Align with facilities leadership team as a manager and act in a manager capacity at the site/s
  • Act as an ambassador for JLL, adopting and maintaining the firm’s core values of
  • Teamwork, Ethics and Excellence

 Sound like you? To apply you need to possess:

  • Bachelor’s Degree or Diploma in Facility, Property or Operations Management is desirable.
  • Minimum 5 years’ experience in facilities, property management or related field.
  • At least five years of supervisory experience in a facilities management- related field, including client service, conference services, vendor contracts and/or related services.
  • Proficiency in a range of information technology tools and platforms.
  • Excellence in communication skills.
  • Strong analytical, organizational and presentation skills.
  • Knowledge of local health and safety requirements (Fire Safety Manager Accreditation an advantage).