Expert Consulting Manager -Revenue Cycle, Healthcare at McKinsey & Company in New York, NY

QUALIFICATIONS

• Undergraduate or Master’s degree, MBA, MHA preferred
• 7 to 10 years of experience in a healthcare environment with end-to-end revenue cycle transformation experience, including patient access, coding, Clinical Documentation Improvement (CDI), billing, A/R and denials management, and related IT systems
• History of managing projects or programs that significantly improved revenue cycle performance (e.g., improved patient collections, reduced denial write-offs, increased accuracy of clinical documentation and coding, accelerated back-end cash collections, etc.)
• Understanding of the principles of change management and performance metrics and dialogs, particularly in health systems
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• Have a high level of entrepreneurship, professionalism and excitement to help build a start-up business in an ambiguous environment
• Able to provide leadership over and influence individuals and across multiple stakeholders from different levels, backgrounds by tailoring approach
• Are sound problem-solvers who can quickly process complex information and present it clearly and simply during change transformation efforts with clients
• Able to multitask, work under pressure and deliver accurate and high volume results on tight deadlines
• Have experience in and appetite for analytics and quantitative/data analysis and ideally in the healthcare sector
• Are comfortable traveling up to 80% of the week to a client site

WHO YOU'LL WORK WITH

You will work in one of our US offices and be part of McKinsey’s Healthcare Practice.

Our healthcare practice is home to 500+ colleagues in North America consisting of consultants, deep content and technical experts, technologists, and operational leaders. We come together, as blended and diverse consulting teams to improve healthcare. Our healthcare practice serves North American payors, providers and services companies and works with both public sector and private sector healthcare organizations.

Our practice is organized around domains, which house intellectual property and expert practitioners, Centers of Excellence, and cross-functional special teams working to bring a distinctive approach to our clients in practice priority areas like digital and analytics. This position will be a part of the Revenue Excellence domain, with distinctive capabilities in the areas of revenue cycle management, pricing and growth.

You will be on a team working on end to end revenue cycle transformations, including patient access, coding, clinical documentation, billing, A/R management, and related IT systems. You will manage projects or programs that significantly improve revenue cycle performance, such as improved patient collections, reduced denial write-offs, increased accuracy of clinical documentation and coding, accelerated back-end cash collections, as well as drive development of technology assets that help our client teams fulfill these goals.

WHAT YOU'LL DO

You will typically lead a team of 3 –5 consultants working on end to end revenue cycle transformations, including patient access, coding, clinical documentation, billing, A/R management, and related IT systems. You will be in a team managing projects or programs that significantly improve revenue cycle performance (e.g., improved patient collections, reduced denial write-offs, increased accuracy of clinical documentation and coding, accelerated back-end cash collections, etc.)

You will lead the day to day execution of a client project while guiding and developing individual team members. You’ll work directly with clients –usually on site –and you’ll take ownership of the overall project and its end products. You will make an important contribution to the analysis, design, and implementation of business performance approaches, developing tailor-made solutions and working closely with clients to ensure positive impact and sustainable results. You will have the opportunity to build on your proven leadership skills and leverage your interest in inspiring others, building strong relationships, and creating a true followership. In a collaborative team setting, you'll work closely with others but also autonomously with little direction.

Your superior analytical, quantitative and conceptual thinking skills and strong interpersonal and communication skills will ensure successful client projects and team performance. Client project work typically includes gathering and analyzing information, formulating and testing hypotheses, and developing recommendations for presentation to client management. From there, you will implement those recommendations with client team members. You’ll also gain new skills and build on the strengths you bring to the firm. Consultants receive exceptional training as well as frequent coaching and mentoring from colleagues and senior leaders on their teams.