Experience Strategist at The Integer Group LLC in Dallas, TX

The Experience Strategist manages experience strategy-driven engagements and initiatives across a specific set of clients, platforms and programs with a focus on experience research, consumer behavior, customer journeys and channel planning to accelerate commerce. S/he works with cross-functional teams to develop best-in class, seamlessly integrated experiences. Experience strategies must bring data & analytics, consumer insights, culture, creative and media together to deliver experiences that fulfill customer expectations and client business objectives.

What You'll Do In This Role:

• Builds strong consultative relationships within Integer and across clients regarding experience strategy
• Development of experience strategies for campaigns, always-on solutions as well as for brands as a whole
• Leads and optimizes discovery and definition phases across teams and clients to define opportunities for campaign specific and always-on consumer experiences / journeys, effectively conveying the experience strategy to both clients and internal teams
• Leads experience workshops and documentation while working closely with account leads
• Deep understanding of fields of expertise within the agency and strong cross-functional mindset to ensure Integer delivers best-in class, seamless experiences that are based on data, insights and culture
• Alignment of programs, campaigns, and always-on experiences using a common set of experience tools, reporting and
• analytics
• Evangelizes experience strategy and our core practice/development methodology of human experience planning (HXP) throughout the agency

Support in the following deliverables:

• Supports the development of experience strategy tools & documents in collaboration with the Experience Strategy unit on client and market needs
• Fosters innovative thinking among teams in collaboration with the innovations team

The Experience You'll Bring:

• 2+ years working in the UX/CX space with a familiarity of User Experience and Consumer Experience strategies
• 5+ year experience working with larger ad agencies
• Development of end-to-end experience planning from website, social and digital marketing campaigns all the way to CRM, email and marketing automation
• Experience with delivering marketing performance and analytics reporting
• Ability to work under tight deadlines within a fast-paced environment
• Participates in agency training
• Flexibility to work extra hours with little or no advance notification
• Ability to travel as needed