The Executive Director Pre – Service strategizes, plans, develops, organizes and manages all Pre-Service Center functional areas for the owned physician practice sites, with emphasis on implementing the vision of ease of patient access into Mercy Health Physician practices. The Executive will support care coordination and population health needs within Mercy Health. As a Pre-Service Center and Revenue Cycle subject matter expert, they will provide consultative support and leadership. The Executive Director Pre – Service contributes to meeting the mission and goals of Mercy Health and Mercy Health Physicians, as well as meeting the requirements of applicable federal, state and local regulatory and/or accrediting agencies. The Executivewill also promote and motivate staff by demonstrating excellent customer satisfaction.
Qualifications - Minimum
Bachelor’s Degree in Business Management, Healthcare Administration or other related field required. Master’s preferred. A Combination of post-secondary education and experience will be considered in lieu of degree.
Ten (10) years’ minimum experience in centralized practice scheduling experience required.
Excellent interpersonal skills necessary to effectively communicate and interact with persons at a variety of organizational levels.
Ability to lead teams and groups towards system goals.