Executive Director National Marketing

Salary depends on experience
Posted on 06/21/18
11 - 15 years experience
Hospitality & Recreation
Salary depends on experience
Posted on 06/21/18

Become one of the stars behind the show and become part of the world’s most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race.

It is the primary responsibility of the Executive Director of National Marketing to effectively market, evaluate, recruit, establish and maintain a professional relationship with high-end casino guests and Casino Marketing Executives alike. All duties are to be performed in accordance with departmental and property policies, practices, and procedures.

  • Sets strategic direction and drives results for National Marketing and Casino Marketing VIP Services
  • Participates in developing marketing strategies to increase volume and market share; investigates potential opportunities for incremental revenue whenever possible
  • Maintains a work environment that promotes teamwork, performance feedback, recognition, leadership development, mutual respect and employee engagement.
  • Provide leadership and oversight to Customer Development Executives through regular recognition, coaching and feedback in order to enhance their performance. 
  • Review and analyze data for trends and opportunities to maximize profitability, reduce costs, increase operational efficiencies and enhance the guest experience
  • Responds to guest correspondence and/or guest concerns in a professional and timely manner, achieving positive guest/problem resolution
  • Pro-active management style that looks beyond problems and current practices to develop solutions to maximize the effectiveness of the department
  • Plan and organize marketing trips to promote the property with upcoming casino events, concerts and boxing events
  • Develop and maintain policies and procedures that increase efficiency and promote quality and quantity standards to ensure maximum resort experience to all guests
  • Assists the Senior Vice President of National Marketing in all daily duties
  • Overcomes obstacles, resolves problems and removes road blocks in order to enhance the employee and guest experience
  • Make decisions regarding credit, comping, and airfare for entire department/cross property
  • Prepares monthly/annual departmental budget/forecast and provides supporting documentation for senior management’s review, when necessary
  • Perform other job related duties as requested

Minimum requirements:

  • At least (12) twelve years of education and experience combined, of which at least (3) years of experience must be in the casino industry
  • Must have or be able to obtain Gaming Registration
  • Must have a professional appearance and demeanor
  • Excellent customer service skills
  • Interpersonal skills to effectively communicate with all business contacts
  • Ability to effectively communicate in English, in both oral and written forms
  • Excellent organizational, analytical, and project management skills, with particular attention to quality and detail

Preferred:

  • Previous experience working in a similar resort setting
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