Executive Director IT Ops Transformation Product Manager

J.P. Morgan Chase & Co   •  

Plano, TX

Industry: Accounting, Finance & Insurance


11 - 15 years

Posted 79 days ago

This job is no longer available.

Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with assets of $2.6 trillion and operations worldwide. Chase serves nearly half of America’s households with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. Customers can choose how and where they want to bank: Nearly 5,000 branches, 16,000 ATMs, mobile, online and by phone.

The IT Operations Transformation Product Manager will assist the IT Operations Product Owner by managing the product vision, strategy, roadmap and backlog for the delivery of greater value.

The successful person in this role will

  • Drive substantial improvements to stability, speed, availability, and scalability by leveraging software solutions and process improvements.

  • Build upon existing disparate efforts and create a cohesive roadmap, track progress and benefits, and assist the product cabinet in prioritizing and scheduling opportunity for improvements.

  • Manage Stakeholders across Consumer and Community Banking Business and Technology.

  • Keep Infrastructure and Production management leadership apprised of the Transformation efforts, progress and its beneficial effects.

Role Expectations and Success Factors

  • Ability to facilitate the evolution of IPM's Product/Services catalog, development and execution of the Roadmap required to transform the 2000+ person organization to an Agile Product-based Operating model.

  • Knowledge of infrastructure and software development and operational processes is essential to understand opportunity.

  • Ability to apply organizational agility skills working with Senior Managers and cross business unit/LOB

  • Resolves issues through mediation or escalation Senior Managers issues which impact cross-program or cross LOB.

  • Manage all aspects of business case for complex programs impacting multiple business units or LOBs

  • Develops program / project structure to address situations not addressed by standard project approaches /methodologies. May include multiple work streams with functional areas cutting across streams

  • Able to constantly make progress toward program goals in the face of conflicting priorities

  • Accountable for all decisions related to assigned Programs, including those which impact multiple business units or LOBs

  • Over 10 years of Information Technologyexperience

  • BS/BA degree or equivalent experience

  • Knowledgeable with experience in infrastructure and software development technologies.

  • Expertise in successfully adopting Agile methodologies resulting in efficiencies and streamlining of processes and productivity.

  • Experienced in developing Roadmaps for and guiding teams towards achieving Product Management model; using Agile methodologies.

  • Expertise in working in partnership with colleagues throughout the firm, and in leading collaborative teams to achieve common goals

  • Project Task Estimation, Resource Scheduling, Risk Management, Issue Management

  • Adherence to Standard Project Lifecycle

  • Budget / Financial Management including Business Case completion

Req #: 190018779_2