The Executive Director of Ancillary Services is responsible for the Clinical Support Services within BHI, JH and Ambulatory service programs including all Baptist Medical Parks (BMP9, BMP Airport, BMP Pace, BMP Navarre, BMT) ensuring the strategic and operational direction in accordance with the mission, vision, values and strategic goals of the health care system. The Executive Director of Ancillary Services leads the leadership team ensuring the pillars of excellence (Service, Quality, People, Financial and Growth) are being balanced yet achieved. Ensures maximum growth and efficiency in operations including implementing short- and long-term programs and processes to optimize work flow. Reviews and approves plans to control budget spending, labor efficiency, material efficiency, new areas of technology and the patient experience. Reviews performance against operating plans analyze health care trends and market conditions and approve changes in plan directions. Reporting to the System Vice President of Operations, the Executive Director of Ancillary Services also collaborates with other leaders and guides team members interpreting polices, goals and purposes of the health system, setting expectations and conducting team member and leader' performance reviews. Within the Ancillary Division, is the Executive Director is responsible for the setting objectives, planning, staffing, and directing activities of assigned departments/areas of responsibility; i.e.,, Laboratory, Imaging (all modalities); Rehab services (IP and OP); all Baptist Medical Parks. Under the direction of the Vice President of Operations, the Executive Director of Ancillary Services is responsible for execution and implementation of the strategic plan for the Outpatient and Ambulatory service programs including all Baptist Medical Parks (BMP9, BMP Airport, BMP Pace, BMP Navarre, BMT). The Executive Director of Ancillary Services will work collaboratively with the medical and administrative leadership of aligned clinical departments, physician practices and related departments in an interdisciplinary, matrix manner to develop and implement well-balanced clinical programs designed to ensure that BHC is the provider of choice. They will support and oversee the continued development of the strategic plan, and create the organizational infrastructure to include systems and human resources, program and service development, facility resources, quality, utilization, fiscal, compliance and clinical management measures, marketing and public relations programs, managed care product development and relationships, outreach strategies, and internal communication and consensus-building.
The person in this position works under general supervision, is responsible for various shifts, may be subject to over 40 hours per week and/or callback as required, and may also be required to remain on campus immediately before, during, and after severe weather and/or disasters.
- Bachelor’s degree in hospital administration, health care administration, business administration or other specialty field within areas of responsibility required
- 7-10 years recent experience in progressive management positions in a multi-disciplinary healthcare arena with proven financial management, organization skills and the ability to develop required
- Demonstrated leadership skills. Strong operations experience. The role has facilitative characteristics and requires significant leadership, mediation, political, and negotiation skills and abilities. The Executive Director will be accountable for the overall success of their portfolio. Has the ability to work with physicians, service line leaders and product line leaders in a collaborative, productive and professional manner. Excellent knowledge of healthcarefinance, excellent communication and presentation skills, organized, honest, poise under pressure, optimistic and enthusiastic, strong computer skills. Ability to analyze and think strategically and develop growth strategies for the ambulatory market. Strong business and financial acumen and demonstrated comfort interpreting data. Knowledge of human resource management; program development; fiscal management skills; and familiarity with regulatory and accrediting agency standards.