Overview and Responsibilities
The Executive Director of Clinic Operations is responsible for directing and administering overall practice management functions of multi-specialty Baptist Medical Clinics. Develop, implement and support initiatives to meet short and long-term business and strategic goals of the organization. Ensures appropriate systems and staffing resources are fully deployed and engaged to increase revenue, enhance volume growth, optimize revenue cycle, reduce costs, improve patient throughput and deliver exceptional quality care and patient service. Standardize policies and procedures, maintain regulatory compliance, and develop/utilize measurement and analytical systems to maximize operational efficiency. Functions as a strong patient and physician advocate, and directs staff and management activities with a focus on achieving excellence in all aspects of patient experience.
Education: Bachelor's DegreeRequired. Master's Degree Healthcare Administration Preferred. *** Experience: 5 years Healthcare/Medical-Clinic Management Required, and General - Budget Maintenance and Development Required, and Healthcare/Medical-Health Information-Coding ICD-9-CM, ICD-10-CM/PCS required, and General Revenue Cycle Management Required, and Computers/Information Technology - Billing SoftwareRequired, and Healthcare/Medical - Electronic Medical Records Preferred. *** Skills: Must have proven excellent oral and written communications skills with multi-level staff and management. Experience with computers and related softwarerequired. Must have a working knowledge of The Joint Commission and CLIA standards.