Exchange Solutions Architect

11 - 15 years experience  •  Information Services

Salary depends on experience
Posted on 09/22/17
Lafayette, LA
11 - 15 years experience
Information Services
Salary depends on experience
Posted on 09/22/17


Perficient currently has a career opportunity for a Exchange/Skype for Business Solution Architect in our Lafayette office. The Exchange/Skype for Business Solution Architect (PSSA) is a seasoned technical consultant with 10+ years of experience leading and delivering challenging projects and is considered an expert in their field. The Solutions Architect will serve as a technical leader and support in the creation and delivery of Unified Communications and Skype for Business technology solutions designed to meet customers’ business needs. This individual should have a mastered understanding of the industry-standard concepts for Skype for Business Online, Microsoft Office 365 Exchange Online, One Drive for Business, Active Directory 2008/2012, Microsoft Exchange Server 2010/2013 deployments and decommissions, and Networking Infrastructure. This individual should also have 2+ years of experience providing technical pre-sales support for Skype for Business combined with Exchange Online solutions, with enterprise level customers. This position requires deep expertise in Microsoft on-premises technologies, Microsoft cloud technologies, strong relationship skills and excellent communication skills. The responsibilities of this role are comprised of about 50% pre-sales support and 50% supporting our clients.

The PSSA is the primary technical resource assigned to Exchange/Skype for Business opportunities and works closely with the other members of the sales team to win new business. The PSSA is responsible for leading scoping calls with customers, putting together work effort estimates, assembling the initial staffing plan and is the primary creator of the statement of work (SOW) contract. The PSSA is often required to pull in additional PSSAs or SMEs to put together a complete solution for the customer.


The PSSA reports to and works closely with our Practice Directors to determine pursuit strategy, ensure quality of deliverables, and also to create new sales strategies and offerings for each fiscal year. Knowledge of Unified Communications, Hybrid Exchange Environments, MIM, SCCM, and Azure platforms is a plus.


Provides initial architecture and migration design for solution based on Customer’s constraints (Time/Budget) and Customer’s business requirements; accountable for Infrastructure Design within solutions (e.g., Exchange Online, Exchange Server, Skype for Business Online, EMS, Active Directory and Active Directory Federation Services (ADFS), Directory Synchronization, and Azure AD); communicates initial design and solution concepts to the delivery team; understands technology limitations and ensures proposed/developed solutions are built with these limitations in mind

  • Analyzes, defines, and documents Functional, Technical and Business Requirements; documents Technical Architecture
  • Performs verbal and written communication with Customer; performs verbal and written communication with Technical and Non-Technical persons; responds professionally to Customer’s requests
  • Can manage own tasks; communicates status to practice leads as warranted; completes tasks on-time and within budget
  • Stay abreast of latest Microsoft-based cloud technologies
  • Actively researches technologies
  • Demonstrates competency of practice through internal and external thought leadership
  • Provide architectural assessments, strategies, and roadmaps for one or more technology domains
  • Project and solution estimation and team structure definition
  • Drive common vision, practices and capabilities across teams
  • Engage with business stakeholders to understand required capabilities, integrating business knowledge with technical solutions
  • Engage with Technical Architects and technical staff to determine the most appropriate technical strategy and designs to meet business needs
  • Demonstrate broad solutions technical leadership, impacting significant technical direction, exerting influence outside of the immediate team and driving change


  • Minimum 10 years of professional experience designing and delivering Microsoft infrastructuretechnologies
  • Minimum 5 years designing and delivering Microsoft cloud-based technologies
  • Leadership and team management experience with ability to provide strategic planning and oversight
  • At least 5 project implementations that exploit the full capabilities (discover, design, implement and optimize) of Office 365 technologies using Exchange Online, and Skype for Business.
  • At least 5 years of experience in a professional services company, consulting firm, or agency
  • Have a solid understanding of delivery methodology and lead teams in the implementation of the solution according to the design/architecture
  • Experience in project and solution estimation and team structure definition
  • Fluent and current on architecture trends with an eye on market/technical conditions and future direction
  • Experience in defining new architectures and ability to drive an independent project from an architectural stand point
  • Experience leading customer workshop sessions to educate customers on the latest technology trends and best practices
  • Proven track record of leadership roles delivering solutions within defined timeframes
  • Demonstrated success in performing work and managing complex and/or large consulting projects
  • Proficient in authoring, editing and presenting technical documents and statements of work
  • Ability to elicit requirements and communicate clearly with non-technical individuals, development teams, and other ancillary project members
  • Excellent written and oral communication skills; ability to communicate effectively with technical and non-technical resources
  • Experience working with a globally distributed team
  • Desire to mentor younger team members and develop their skills
  • Experience working on multiple concurrent projects
  • Experience leading internal initiatives
  • Experience working with Hybrid Exchange Environments
  • Experience migrating mailboxes to Exchange Online
  • Experience with server virtualization, storage, and networking
  • Excellent problem-solving skills
  • Be independent and self-driven
  • Bachelor’s degree in Computer Science, Information Systems, or related field
  • Must be open to travel


Preferred Skills and Education:

  • Bachelor’s Degree in Computer Science or related field
  • Certifications in Microsoft cloud technologies

Job ID 2017-3562

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