$80K — $100K *
Ideal candidate will have extensive experience with end-to-end management of an Exchange Online environment with demonstrated expertise in the following areas:
- Design and troubleshooting of complex messaging and mail routing scenarios.
- Configuration and maintenance of third-party web filtering tools.
- Exchange Online Protection configuration and monitoring.
- Mail flow rules, connectors, and encryption.
- SMTP mail delivery.
- Third-party migration tools.
- Skype for Business and MS Teams technologies.
Position Title: Application Analyst 2
Business Unit: Technology
Reports to: Manager of Application Analysis
This position is primarily responsible for providing assistance for analyzing, implementing, modifying and monitoring application performance. The incumbent monitors server applications and performance and participates in discussions on system requirements and objectives based on business needs and performance goals. The incumbent's decisions greatly impact the corporation and the operational effectiveness of the Technology Department.
Provides technical and business support to several defined end user groups. Monitors system health, review logs and reports and escalates issues to vendors. Has technical proficiency with business requirements, application administration and performance and is skilled to work in all phases of hardware, software and application activities.
Analyzes, implements, modifies and monitors application performance. Monitors and tunes server applications and performance. Recommends system requirements and objectives based on business needs and performance goals. Identifies, explains and resolves application performance issues.
Implements installations and upgrades. Provides technical guidance for business implications of application performance. Assesses and recommends modifications in functions and service to support the evolving needs of the business and growth. Requires good technology project management skills and the ability to communicate with line of business partners and Technology.
Improves reliability and performance of business applications. Troubleshoots system hardware and software, solves complex business problems with hardware, software and databases. Monitors and tunes system to achieve optimum performance and minimize or eliminate down time. Reviews data to solve capacity, limitations and performance issues.
Reviews hardware and software audits for proactive approach. Exerts latitude in determining objectives of assignments. Acts independently on defined project tasks. Develops plans and receives direction from management. Acts a vendor liaison for assigned applications.
Uses technical competencies in business requirements, application administration and performance. Works at a high level in all phases of hardware, software and application activities. Provides technical and business support to a defined end user group. Monitors system health, reviews logs and reports and escalates issues to vendors.
Works independently or as part of a team to achieve results. Follows change control procedures and proposes and discusses application changes. Works with Technology, Project Management Office and lines of business partners and Technology partners to achieve lines of business goals and objectives.
Works with vendors and external support personnel to resolve issues and improve performance. Collaborates with vendors to fully leverage the application platform to best advantage.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.
F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:
BA or BS
Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:
Skills Required to Perform the Primary Responsibilities of this Position:
Excellent customer service skills
Ability to use general office equipment
Ability to work and multi-task in a fast paced environment
Excellent organizational, analytical and interpersonal skills
Skilled and direct experience working with application administration and support components including hardware, software and databases and recognizing and troubleshooting complex problems with these components.
Valid through: 5/18/2021