2 months ago
Job Description
When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.
This position has the possibility of being hybrid.
The EHR Applications Analyst III is responsible for identifying, evaluating, analyzing, and recommending changes in support of assigned applications/systems including ongoing production maintenance and trouble-shooting.
--Supports the planning, design, development, build, and/or configuration of assigned applications/systems.
--Leads and/or coordinates conversions, application/system testing, and documentation of system procedures.
--Participates and provides input in training design and development and assists in training execution in relation to assigned projects.
--Provides go-live support and serves as the primary point of contact for ongoing maintenance/support and troubleshooting.
The EHR Applications Analyst III is responsible for delivering world-class support services across all Beth Israel Lahey Health, Inc. (BILH) entities and its affiliates.
Job Description:
Essential Duties & Responsibilities
1. Delivers work within established timeframes. Must be able to manage/multi-task on several large assigned projects incorporating all aspects of IS.
2. Defines, documents, builds, and maintains Electronic Health Record (EHR) application content.
3. Creates functional specification documents to create content within the EHR application and is primarily responsible for validating this content with the business owner.
4. Validates the content of functional specification created by Analysts I or II and provides feedback as necessary.
5. Mentors more junior colleagues in the development of application knowledge and assists colleagues in redesigning processes in adherence to system requirements.
6. Completes thorough unit testing of all builds prior to handoff for functional and/or integrated testing.
7. Facilitates functional and integrated testing as requested.
8. Creates and provides documentation as required to the testing and training team.
9. Documents and reports system issues through an internal chain of command; communicates with vendor where appropriate; works closely with product support to close/resolve open support cases.
10. Applies proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve system issues to maximize system potential.
11. Provides end-user support during implementation; able to serve as an application expert to assist in application roll-out.
12. Addresses post-go-live issues and requests and prioritizes own work assignments and those of the more junior colleagues based on project plan requirements.
13. Participates in on-call coverage as assigned.
14. Communicates effectively; including communication around the progress of building tasks in adherence to prescribed project milestone dates. Proactively manages barriers to completing work requirements.
15. Contributes to the development of the project plan and manages mini-projects within the defined scope of the overall project.
16. Participates in workflow design and understands system impact on end users.
17. Prepares demo materials for workflow discussions or new system functionality.
18. Able to concisely demonstrate system functionality to end users with or without the assistance of other team members.
19. Stays current with new application functionality and enhancements.
20. Provides on-call/after-hours support.
21. Achieves and maintains application certification in accordance with departmental and organizational standards.
Minimum Qualifications:
Education:
Bachelor's Degree in a related field. (In the absence of a Bachelor's degree, 8 years of clinical, healthcare operations, information technology, or health information technology experience), in addition to the experience requirement shown below.
Licensure, Certification & Registration:
EHR Certification preferred
Experience:
As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.
More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.
Equal Opportunity Employer/Veterans/Disabled
This position has the possibility of being hybrid.
The EHR Applications Analyst III is responsible for identifying, evaluating, analyzing, and recommending changes in support of assigned applications/systems including ongoing production maintenance and trouble-shooting.
--Supports the planning, design, development, build, and/or configuration of assigned applications/systems.
--Leads and/or coordinates conversions, application/system testing, and documentation of system procedures.
--Participates and provides input in training design and development and assists in training execution in relation to assigned projects.
--Provides go-live support and serves as the primary point of contact for ongoing maintenance/support and troubleshooting.
The EHR Applications Analyst III is responsible for delivering world-class support services across all Beth Israel Lahey Health, Inc. (BILH) entities and its affiliates.
Job Description:
Essential Duties & Responsibilities
1. Delivers work within established timeframes. Must be able to manage/multi-task on several large assigned projects incorporating all aspects of IS.
2. Defines, documents, builds, and maintains Electronic Health Record (EHR) application content.
3. Creates functional specification documents to create content within the EHR application and is primarily responsible for validating this content with the business owner.
4. Validates the content of functional specification created by Analysts I or II and provides feedback as necessary.
5. Mentors more junior colleagues in the development of application knowledge and assists colleagues in redesigning processes in adherence to system requirements.
6. Completes thorough unit testing of all builds prior to handoff for functional and/or integrated testing.
7. Facilitates functional and integrated testing as requested.
8. Creates and provides documentation as required to the testing and training team.
9. Documents and reports system issues through an internal chain of command; communicates with vendor where appropriate; works closely with product support to close/resolve open support cases.
10. Applies proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve system issues to maximize system potential.
11. Provides end-user support during implementation; able to serve as an application expert to assist in application roll-out.
12. Addresses post-go-live issues and requests and prioritizes own work assignments and those of the more junior colleagues based on project plan requirements.
13. Participates in on-call coverage as assigned.
14. Communicates effectively; including communication around the progress of building tasks in adherence to prescribed project milestone dates. Proactively manages barriers to completing work requirements.
15. Contributes to the development of the project plan and manages mini-projects within the defined scope of the overall project.
16. Participates in workflow design and understands system impact on end users.
17. Prepares demo materials for workflow discussions or new system functionality.
18. Able to concisely demonstrate system functionality to end users with or without the assistance of other team members.
19. Stays current with new application functionality and enhancements.
20. Provides on-call/after-hours support.
21. Achieves and maintains application certification in accordance with departmental and organizational standards.
Minimum Qualifications:
Education:
Bachelor's Degree in a related field. (In the absence of a Bachelor's degree, 8 years of clinical, healthcare operations, information technology, or health information technology experience), in addition to the experience requirement shown below.
Licensure, Certification & Registration:
EHR Certification preferred
Experience:
- Two (2) years of experience implementing, designing, and/or managing a variety of EHR and clinical systems using multiple software programs and network applications.
- Experience working in a clinical setting.
- Experience working with clinical information systems or system implementation teams for complex projects and/or application development.
- Experience in full implementation software development cycle.
- Experience managing small projects with defined duration and scope.
- Ability to multi-task- Self-starter and motivator
- Excellent problem-solving and written and oral communication skills
- Candidate will have a proven track record of producing quality deliverables on time, taking ownership and accountability of assignments, and demonstrating a strong work ethic
- Willingness to address issues and take ownership, knowing when and how to escalate issues. Ability to understand and document business processes
- Creative approach to process redesign
- Proficient in Microsoft Office suite programs; specifically Excel and PowerPoint
- Knowledge of HL7 coding standards
- Knowledge of process redesign
As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.
More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.
Equal Opportunity Employer/Veterans/Disabled
About Beth Israel Lahey Health
Learn More About Beth Israel Lahey HealthBeth Israel Lahey Health Careers
Joining Beth Israel Lahey Health presents a prime opportunity to be part of a team that values innovation, leadership, and diversity. As one of the leading healthcare providers, Beth Israel Lahey Health offers a variety of job opportunities that cater to a range of skills and professional interests, making it an ideal place for both seasoned professionals and those seeking entry-level positions.
Explore Job Opportunities
Beth Israel Lahey Health is continuously expanding its team and is on the lookout for individuals passionate about making a difference in healthcare. With a variety of positions available, from clinical roles to administrative support, the company is committed to hiring top talent to enhance their services.
Internship and Training Programs
For those starting their career, Beth Israel Lahey Health provides internship programs designed to offer real-world experience in a supportive environment. These programs are complemented by comprehensive diversity training and leadership development, preparing interns not just for immediate roles but for a long-term successful career in healthcare.
Professional Growth and Development
Beth Israel Lahey Health is dedicated to the professional growth of its team members. Employees are encouraged to take advantage of career development opportunities, including workshops, seminars, and continuing education, all designed to enhance their skills and knowledge.
Culture and Benefits
The culture at Beth Israel Lahey Health is built on a foundation of collaboration and respect, which is evident in their commitment to diversity and inclusion. Employees enjoy a range of benefits that support both their professional and personal lives, fostering a workplace where individuals can thrive.
Networking and Innovation
Beth Israel Lahey Health promotes a culture of innovation where team members are encouraged to bring forward ideas that drive improvement and efficiency. Networking within the company is supported through various events and internal platforms, helping employees build meaningful connections that can enhance their careers.
Applying for a Position
To apply for a position at Beth Israel Lahey Health, candidates should prepare their resume to highlight relevant experience and skills. The interview process is designed to assess not only professional qualifications but also a candidate's alignment with the company’s values and culture.
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Join the Beth Israel Lahey Health Team
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