Enterprise Project Manager

PSCU Financial Services   •  

Saint Petersburg, FL

Industry: Accounting, Finance & Insurance


8 - 10 years

Posted 158 days ago

This job is no longer available.

This position directs Project Management efforts to successfully implement change in timely and efficient manner. Incumbent will manage highly complex programs, consisting of various distinct projects, and will establish and direct efforts of project team and related resources to successfully plan, develop, test, and implement assigned programs. Incumbent will assume total leadership for assigned events on behalf of Sponsor, and are responsible for project organization, planning, and issue resolution.

Role Responsibilities

  • Provide project and program management expertise, which includes leading various highly complex projects within assigned program; Serve as lead on projects and programs involving multiple Project Management staff
  • Meet with business unit leadership and various stakeholders to review and determine program/project requirements, and necessary specifications, plans for testing, support, and training, and established timeline and budget
  • Manage projects utilizing PSCU project management standards; Manage utilizing Agile, Waterfall and other methodologies as required
  • Coordinate completion of various integration elements of assigned projects, to include: project plan development and execution, and overall change control; develop project plans to include full project scope/charter from initiation, work-breakdown structure, planning, definition, verification, and change control
  • Ensure projects are completed within established time and budgetschedules, including activity definition, activity sequencing, and activity duration estimations; ensure completion of resource planning, cost estimations, and cost budgeting and control; monitor and manage the critical path; manage scope, timeline, resources and financial aspect
  • Ensure projects satisfy needs for which they were undertaken by including quality planning, assurance, and control; Ensure people chosen for project team are used most effectively through organizational planning, staff acquisition, and team development
  • Provide proactive communication to project stakeholders related to programs and projects, their risks, and steps being taken to mitigate these risks
  • Partner with Team members to develop effective resolution to project issues; collect and monitor service performance rating on issue resolution to ensure compliance with set standards
  • Monitor the progress of all change events and assist in the resolution of issues and delays impacting the successful conclusion of the project
  • Monitor, control, update, and coordinate changes to existing programs and projects; Provide reports summarizing project status to project stakeholders; manage all project documentation including status reports, project charter/scope, risks, RACI, change request, project close, action items, issues list, lessons learned and health; maintain up-to-date project schedule and status using PSCU approved tools; track defects and resolution through sprints or project phases
  • Critique completed projects to determine variations from established processes and identify opportunities for process improvement
  • Serve as project lead on projects with multiple project management staff
  • Resolve issues arising from requests to change business specifications or defined tasks
  • Perform other duties as assigned

Role Requirements


  • Bachelor’s degree in Systems, Business Management, or equivalent combination of education and experiencerequired. CSM certification preferred. Master’s degreepreferred. PMP certification required.


  • Seven (7) years related project management experience. Experience in systems or financial services environment, card payments, banking, contact center, new product development, information technology or process re-engineering preferred.

Knowledge, Skills, and Abilities

  • Experience with managing large scale technology projects (software/hardware)
  • Ability to manage multiple assignments, work in fast-paced environment, and meet deadlines
  • Excellent interpersonal skills, with ability to gain consensus through mediation, find innovative solutions to challenges, and identify issues and provide potential solutions
  • Ability to communicate effectively in both verbal and written formats and give presentations utilizing various audiovisual support aids
  • Possess strong leadership and problem solving skills and have the ability to negotiate with and influence others across all organizational levels
  • Demonstrate excellent analytical and quantitative skills
  • Ability to exercise discretion and good judgment in making decisions
  • Proficiency in project management, Microsoft Project, Visio, word processing, and spreadsheet computer software applications
  • Ability to maintain composure and focus in difficult situations; effectively resolve conflicts and resolve issues without emotion
  • Experience with project management methodologies including Agile and Waterfall