Enterprise Program Manager

NantHealth   •  

Boston, MA

Industry: Healthcare

  •  

5 - 7 years

Posted 112 days ago

The Enterprise Program Manager position provides program/project management guidance, team leadership and resource oversight for a broad range of cross-functional projects within the NantHealth organization.  Projects supported span a wide range of business scope, including internal operational projects (e.g. straightforward tools and process implementations) to strategic company efforts (e.g. large-scale business integration and delivery programs).  The Enterprise Program Manager leverages strong organizational skills and process knowledge to appropriately scope, resource, plan and execute these projects.  The role also includes responsibility for ensuring teams remain on track and regularly reporting progress to executive stakeholders.  The Enterprise Program Manager supports alignment of execution strategies with business plans, manages financial performance, develops talent, and builds process to establish a high performing team and organization.   The Basics

  • Provide leadership to cross-functional teams by helping define clear, realistic goals; clear barriers to team progress, and facilitate rapid decision-making and execution.
  • Works with the project team and consolidates/optimizes functional inputs to develop, maintain, and track an accurate, integrated project schedule, resource plan, deliverables, and budget.
  • Works with technical or functional expert teams to define and track requirements and assure appropriate verification for delivered solutions
  • Ensure linkage between operational activities and overarching business goals
  • Collaborate with various stakeholders across the
  • Drives day-to-day team activities to meet project milestones and keep functions on track
  • Use strong program and organizational knowledge, leadership and active facilitation to enable effective team meetings and collaboration
  • Collect, analyze, integrate, and maintain key cross-functional deliverables (e.g. integrated project plans, change management plans, internal and external contracts, etc.)
  • Understand critical path activities and anticipates steps that may be bottlenecks
  • Monitors and manages team performance metrics (time, cost and quality milestones) relative to an agreed upon project plan
  • Facilitate project risk management activities as appropriate (i.e. identification, assessment, mitigation, and management of business risks)
  • Complete progress reporting on predetermined timelines
  • Identify deviations from approved project plans and inform executive stakeholders as to their nature and extent
  • Assists teams in the definition and alignment of business processes
  • Assist in the revision and/or creation of documentation, ensuring all Business Processes are documented in the same format/structure, presented in an easily digestible format and are readily available to all users
  • Manage resources in alignment with approved business and project plans
  • Support development of project proposals that speak to the stakeholder’s needs, concerns, and objectives
  • Serve as guide for colleagues to build a highly capable, engaged and high performing project team; support efforts to develop organizational talent
  • Monitor project performance (budget and schedule) actuals vs. approved plans; follow best practices for managing variances
  • Monitor other project resources as required (capital, facilities, talent, etc.)
  • Maintain strong awareness of corporate policies, processes and regulations applicable to assigned projects
  • Foster execution excellence by facilitating use of company processes and quality management best practices in the execution of projects; foster a culture of continuous improvement
  • Inform staff on program management processes as needed

What You Bring

  • Minimum five years of project management experience, or a demonstrated track record of applicable project leadership experience, in a relevant IT, technical or healthcare field
  • Bachelor's Degree in a relevant IT, technical or healthcare field is required;
  • Familiarity with healthcare markets preferred
  • Track record of cross-functional experience spanning different areas, including but not limited to Information Technology, Human Resources, Marketing, Finance & Accounting, Legal, Compliance, Cloud Services, and Data Analytics
  • General understanding and experience with Six Sigma, Lean, and related quality management best practices
  • Possess excellent composition and editing abilities
  • Technical documentation writing and maintenance
  • Business Process creation, evaluation, and design
  • Demonstrated track record of leadership competencies (planning, analysis, communication, coaching, etc.)
  • Demonstrated ability to think strategically when planning, managing teams, and managing processes
  • Skillful use of interpersonal skills and influence to accomplish work without formal authority and to ensure optimal team performance
  • Excellent communication and customer service skills, which enable successful collaboration with executive level stakeholders (internal and external)
  • Strong experience facilitating project team meetings, cross-functional communication and decision making, and ensuring alignment with internal and external stakeholders
  • Sound judgment and problem-solving skills for solving complex, multi-variable problems
  • Core understanding of pricing models and strategies for various markets and offering types
  • Core contracts acumen, including experience with Memorandum of Understanding (MOU’s), Statements of Work (SOW’s), Master Service Agreements (MSA’s), Business Associate Agreements (BAA’s), and similar contractual documentation
  • Familiarity with applicable governmental regulations and the role of internal processes and controls to assure compliance
  • PMP certification is preferred but not required
  • Ability to travel up to 25% time

What We Bring

  • Excellent benefits package including medical, dental, and vision, and a 401k with company matching so you can continue planning for robust financial wellness.
  • Employee discounts on things like, mobile products and services, gym memberships, and a variety of additional entertainment options.
  • Work Life Balance. We get that we all live busy lives, to the degree your role allows, we recognize the need and value of balance and seek to support our employees’ engagement in the pursuit of it.