Enterprise Agile JIRA Administrator

Goldman Sachs   •  

New York, NY

Industry: Accounting, Finance & Insurance


Less than 5 years

Posted 66 days ago

This job is no longer available.


As a member of the Enterprise Agile team, the JIRA Lead will help teams around the firm deliver more value through effective use of JIRA.


Strategic responsibilities include owning enterprise-standard “JIRA for Agile” templates, training users and other JIRA administrators, creating playbooks on JIRA, JIRA Portfolio, and JIRA data analytics, and partnering withAgile coaches on engagements.




Ongoing JIRA management and ownership including user management, workflow management, project board management, and JIRA portfolio management

  • Maintain workflows, screens, dashboards, etc. to serve as templates for Agile teams across the enterprise
  • Lead a change management process to continuously improve the above
  • Help JIRA admin around the firm applytemplates to their own instances
  • Identify and advocate for the needs of Agile JIRA teams (e.g., new plugins) with enterprise tooling teams
  • Train teams, users, and JIRA administrators
  • Create playbooks for using JIRA for Agile and Scaled Agile activities, LEAN metrics tracking, reporting and dashboard management
  • Act as JIRA Administrator for Enterprise Agile’s JIRA instance (project creation and customization, user management, troubleshooting and user support)
  • JIRA lifecycle management: Jira updates and add-ons (advice and recommendations)
  • Integration with any internally used software; code management tools, data migration, and overall SDLC management
  • Maintaining contacts with Atlassian and participation in JIRA communities of practice



  • At least 3 years of experience in Agile/Scaled Agile environment owning and managing JIRA software
  • Tooling and process expert with Agile values and practical experience
  • JIRA and JIRA Portfolio administration (workflow management, user management, data management and clean up, plan management)
  • Understanding of JIRA from SDLC management standpoint
  • Experience Training and Mentoring individuals and teams
  • Member of JIRA community
  • JIRA migration experience, experience with branch-based development and integration
  • Service orientation (JIRA ownership, troubleshooting, upgrades)
  • Experience with reporting and portfolio management
  • Excellent written and verbal communication skills


The Goldman Sachs Group, Inc. is a leading global investment banking, securities and investment management firm that provides a wide range of financial services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals. Founded in 1869, the firm is headquartered in New York and maintains offices in all major financial centers around the world.