Install, configure, and maintain operating system workstations and servers, including web servers, in support of business processing requirements. Perform software installations and upgrades to operating systems and layered software packages. Monitor and tune the system to achieve optimum performance levels. Ensure workstation/server data integrity by evaluating, implementing, and managing appropriate software and hardware solutions. Ensure data/media recoverability by implementing a schedule of system backups and database archive operations; support media management through internal methods and procedures or through offsite storage and retrieval services; develop and promote standard operating procedures; conduct routine hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines. Develop and maintain a comprehensive operating system hardware and software configuration database/library of all supporting documentation. Troubleshoot and maintain user accounts and mail services.
3-5 years experience in a system engineering role. The following certifications are desired: MTA, CCNA-Security, Security+, Network+, A+, MCSE, and/or RHEL. Extensive experience with Microsoft Windows operating systems. Experience working in a physical and virtual environment. Knowledge of VMWare and related tools and technologies. Must be proficient in all aspects of the system life cycle and have an understanding of large-scale system development. Able to adapt to the customer environment and develop an understanding of the business. Able to analyze complex inputs and translate data into well-defined system requirements. Comfortable interacting heavily with clients and end users to assess current state of systems and architecture, as well as future needs. Attitude, adaptability, and ability to learn are paramount. Strong written and verbal communication skills. Must be a US Citizen and hold a current Secret clearance.