Industry: Advertising & Marketing Services•
Less than 5 years
Posted 293 days ago
We currently have openings for an Engineering Supervisor. This is an advanced, hands-on position which is part of our Operations Engineering team that is responsible for managing our 24x7x365 US-based Network Operations Center (NOC). At TenFour, no two days are alike. This role works on various projects managing othernetwork engineers, while monitoring, managing and administrating networkinfrastructures in support of our IT Infrastructure Utility model.
We are a growth company, so this is your chance to join a team that is truly changing ITinfrastructure. We believe in challenging the status quo and doing things not just differently, but better. We’re looking for someone with new ideas who is ready to help us change the industry. Does that sound like you?
In this position, you will monitor the performance and status of clientnetworks and systems. TheEngineering Supervisor provides escalated technical support and serves as primary contact for clients’network issues. You will utilizesoftware and hardware tools to identify and diagnose problems and factors that affectnetwork and system performance, as well as perform complex installations, configurations andtroubleshooting. TheEngineering Supervisor needs to identify technical problems, errors, and misconfigurations, then advise our clients of status updates and propose problem resolutions and recommendations for changes. This position oversees the technical personnel in the NOC to ensure responsiveness and adequatestaffinglevels to support client needs.