HonorHealth is a non-profit, local healthcare organization known for community service and outstanding medical quality. HonorHealth encompasses five acute care hospitals with approximately 11,500 employees and 4,500 volunteers, over 70 primary and specialty care practices, clinical research, medical education, an inpatient rehabilitation hospital, an Accountable Care Organization, two foundations, and extensive community services.
HonorHealth is a leader in medical innovation, talent and technology with a genuine commitment to your growth. The health system's vibrant careers take place in an environment filled with opportunity and respect because we see the HONOR in you.
Bachelor's Degree or 4 years' related experience Computer Science, Information Systems, or a related discipline Required
3 years VMware, Microsoft, RedHat, IBM AIX, Exchange, and Skype for Business). Must be familiar with storage, networking and backup technologies. Required
The Server Engineer II designs, develops, tests, modifies and documents server solutions, the application of system analysis techniques and procedures, perform regular maintenance duties, support incident and request intake, problem root cause analysis, troubleshooting, resolution and documentation of issues and project task.In addition, the Server Engineer II provides guidance, mentoring, training and participates in a support on-call rotation facilitating off-hour work functions in support of incidents, upgrades, patches, and project task fulfillment.
- Monitors server performance, virtualization performance and provides utilization projections. Monitors backup system performance and reliability. Monitors messaging performance and performs troubleshooting of errors.
Performs diagnostic analysis, preventive maintenance, and troubleshooting of networks and servers. Identifies inefficiencies in deployment/build process and provides solutions. Server setup, installation and configuration.
Configures and maintains HA configurations of various types. Defines the hosts in the backup system and establishes schedules. Allocates Servers based on application needs using the appropriate protocols and tiers.
Server capacity planning, forecasts server growth, consults vendors, plans and executes server installation. Collaborates with programmers and database administrators to optimize server performance.
Restores and recovers data from the backup system as requested.
- Uses communication skills to listen to, identify & address customer needs while building a relationship and rapport with customers. Builds positive working relationships with team members, managers & all departments.
Prioritizes and responds promptly based on severity levels to needs of the customer. Proactively or timely recognizes opportunities for service recovery and acts to resolve issues.
- Consistently lives out the commitment to the HonorHealth tenets of service excellence as illustrated in daily interactions with staff, faculty, physicians, patients, their families and others outside of HonorHealth: Customer Centered, Service Focused, Quality Driven, Resource Wise, Growth Oriented
Maintains a professional appearance for both themselves and their work environment.
- Completes IT Governance & IT project job assignments to ensure achievement of established project milestones