Endpoint Engineer

Confidential Company  •  Clinton, NJ
Salary depends on experience
Posted on 03/10/18
Confidential Company
Clinton, NJ
IT Consulting/Services
Salary depends on experience
Posted on 03/10/18

We are looking for Endpoint Engineer for our client in Clinton, NJ

Job Title: Endpoint Engineer

Job Location: Clinton, NJ

Job Type: Contract ? 12 Months / Contract to Hire / Direct Hire

Job Description:

Operational responsibility for the endpoint management infrastructure utilizing: 

  • Microsoft SCCM, WSUS, Active Directory, and Group Policy 
  • Microsoft Office 365
  • Design and implement technology solutions for internal customers, and participate in the testing and evaluation of new technologies. 
  • Work with the Endpoint Operations Manager to build and execute the vision and strategy for the endpoint environment, including emerging technology, new technical solutions, software, and hardware. 
  • Contribute as a subject matter expert or technical resource for projects to deploy various technologies. 
  • Assist the operation of a secure and optimized infrastructure by maintaining PC health, through the deployment of client patches and application updates, and reporting thereof. 
  • Identify, remediate, and report on security alerts (viruses, malware, compliance, etc.). 
  • Assist in software inventory management, and adhere to software licensing compliance. 
  • Strategize, advise, implement, and support strategic end-user computing solutions, as assigned. 
  • Document technical problems, resolutions, and processes for assigned tasks and projects. 
  • Key contributor to the operational effectiveness of the endpoint infrastructure, architecture, and deployment. 
  • Provide technical guidance and training to team members. 
  • Lead or participate on a variety of cross-functional teams to proactively address support issues. 
  • Work closely with peers, senior staff, and leadership to ensure goals are achieved. 
  • Follow up on outstanding issues with project teams, strategic business partners and leadership. 
  • Work independently with minimal guidance while simultaneously being a collaborative team member striving for team success. 
  • Deliver regular status updates to project teams and leadership. 
  • Drive continuous improvement of systems and processes, as well as generate innovative approaches and solutions to recurring tasks or trending issues. 
  • Provide outstanding customer service. Management & Administration 
  • Mitigate risk, and provide consistency and dependability by adhering to policies and procedures for change and incident management. 
  • Create and maintain thorough documentation for all endpoint solutions, code, configurations and processes. 
  • Act as an escalation point for complex technical issues. 
  • Utilize strong organizational, analytical, multi-tasking, and prioritization skills. 
  • Provide consistent follow-up on incidents/changes/tasks until final objectives are completed. 
  • Advise on and meet project schedules and timelines. . 

Skills Required :

  • Experience with troubleshooting and administration of Chrome devices. 
  • Support/administration of Windows7 in a enterprise environment managed via centralized administration tools
  • Experience directly utilizing SCCM or comparable software, specifically with regard to tasks such as software package delivery and the creation of collections, queries, advertisements, and reports. 
  • Experience working directly with managed anti-virus and encryption platforms. 
  • Experienceworking with printer queues and driver management in a Windows server/client environment. 
  • Strong written and oral communications skills, specifically technical documentation. 
  • Ability to interface directly with internal customers, peer IT support teams, and all levels of management. 
  • Have proven knowledge of desktop management activities. 
  • Experience in defining/generating reports and metrics. 
  • Be self-motivated, proactive, and be a productive, reliable, and collaborative team member; have an excellent work ethic. 

Preferred Skills & Credentials 

  • Working knowledge of Windows Server 2008, 2008 R2, and 2012 R2. 
  • Experience with Chromebook deployment for the enterprise
  • Conceptual knowledge of virtual desktop technologies (CITRIX)
  • Experience administering Windows Server printer queues.

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