Employee Relations Specialist

University Of New England   •  

Biddeford, ME

Industry: Education, Government & Non-Profit


5 - 7 years

Posted 44 days ago

This job is no longer available.

Description The Employee Relations Specialist will be dedicated to creating an employee relations and employee engagement programs that will play an integral role in linking Human Resources to the strategic goals and core values of the University. This position will support the existing employees through a variety of initiatives, incoming employees with a comprehensive onboarding process and collaborate with the HR team in the training and development of all levels of leaders, managers and employees. These strategies will ultimately lay the groundwork to increase retention, lower employee relations challenges and generally make UNE a great place to work.

Responsibilities • Provides tools and advice and recommendations to employees, supervisors, and department heads to work through conflicts

• Conducts investigations across both campuses including gathering and analyzing facts, applying relevant laws, policies and past practice to reach conclusions and present findings for further action and proposed remediation. May handle both routine and sensitive employee relations cases.

• Partners with other Human Resource team members, general counsel, and AVPHR, as necessary. Prepare Investigation summary reports, track investigations in case management system, and draft proposed disciplinary documentation as needed.

• Provides expertise and case management of investigations and ER issues, including performance management and case specific handling from initial intake to resolution.

• Prepares regular and ad hoc reports, analyze, interpret and report on trends.

• Consults with managers and provide guidance to address specific employee performance concerns, including performance improvement plans and involuntary terminations processes and practices.

• Guides and trains managers in overall performance management concepts in alignment with company philosophy, practices, and processes.

• Provides general expertise, consultation, guidance and coaching to managers and other internal stakeholders to address employee behavior and performance concerns.

• Interprets and applies understanding of corporate policies and practices, employment laws, and other regulations to provide advice, guidance, or clarification for inquiries.

• Reviews employment practices and procedures for effectiveness; may provide input and recommendations for process, practice and/or policy changes.

• Advises and consults with managers, general counsel, AVPHR on position elimination actions, including preparation of internal documentation in accordance with university policies, practices and employment laws. May be called on to assist managers in notification meetings, and facilitate employee separation processes.

• Identifies and reports potential employee relations opportunities to AVPHR.

• Identifies and monitors employee relations trends where proactive training and employee engagement initiatives could help to alleviate recurring and common issues.

• With the assistance of others in HR, delivers proactive trainings aimed at alleviating common employee relations issues and improving employee engagement.

• Executes employee satisfaction surveys and compile data, formulates and recommends program goals and objectives in all areas of employee relations and engagement based on results

• Provides advice to managers and supervisors regarding personnel practices

• Conducts new hire interviews and exit interviews

• Evaluates and reviews performance evaluations to develop plans aimed at creating positive outcomes and provide management feedback

• Creates, implements and manages the UNE on-boarding program.

• Assists with the planning and set-up of Human Resources events and trainings

• Completes new employee orientation and sexual harassment training within 30 days of the date of hire.

• Understands and complies with the University of New England Safety Manual.

• Performs other related duties as assigned.

Qualifications Bachelor's degree in business or other appropriate discipline, plus five to seven years of relevant administrative experience, or a combination of education and experience from which comparable knowledge and skills are acquired. Master's degree or HR certification a plus.

• Broad based experience with on-boarding and employee engagement practices, with thorough competency and experience in Human Resources and employee relations.

• Thorough knowledge of MS Access, MS Office, relational databases, reporting functions, and Windows based programs is required. Training/experience in working with PC business applications, including spreadsheets, databases and word processing software.

• Experience interacting with all levels of management/staff.

• Extensive experience in employee relations and conflict management

• Strong influencing skills along with strong analytical, communication, and writing skills.

• Ability to identify opportunities for continuous improvement and implementation

• Experience in change management.

• Working knowledge of Human Resources practices and processes (academic environment a plus).

• Demonstrated ability to pay attention to detail.

• Ability to travel between the campuses.

• Ability to deal effectively with a wide range of University personnel, job applicants and others outside the University, frequently regarding sensitive personnel matters.

• Ability to function effectively in a fast-paced, multi-task environment.

EEO Statement Summary Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community. The University prohibits and will not tolerate discrimination in employment, the provision of academic services or in any other area of University life based on race, color, sex, physical or mental disability, religion, age, ancestry, national origin, sexual orientation, gender identity and/or expression, ethnicity, genetic information, HIV status, or status as a veteran. Prohibited bias factors will not be permitted to have an adverse influence upon decisions regarding students, employees, applicants for admission, applicants for employment, contractors, volunteers or participants in and/or users of institutional programs, services, and activities.