Employee Relations Consultant - Human Resources

Johns Hopkins Healthcare   •  

Saint Petersburg, FL

Industry: Healthcare

  •  

5 - 7 years

Posted 39 days ago

Johns Hopkins Health System employs more than 20,000 people annually. When joining the Johns Hopkins Health System, you became part of a diverse organization dedicated to its patients, their families, and the community we serve, as well as to our employees. Career opportunities are available in academic and community hospital settings, home care services, physician practices, international affiliate locations and in the health insurance industry. Great careers continually advance here.

At Johns Hopkins All Children's Hospital located in St. Petersburg, FL, we offer first-class pediatric care, along with the best lifestyle anyone could imagine. In the heart of Tampa Bay our main campus and state-of-the-art facility is located in downtown St. Petersburg, Florida and just minutes from restaurants, beautiful beaches, sports arenas and a multitude of family activities.

We are committed to cultivating, nurturing and hiring the best talent for our organization and believe every person makes a difference in the lives of our patients and their families. As you’ll see, we take our work and our fun very seriously. We think you're going to love it here.

POSITION SUMMARY:

The Employee Relations Consultant serves as the primary investigator for EEO, Ethics and Compliance Reporting and other internal investigations and works strategically with directors, managers and employees to integrate effective HRprocesses, programs and practices into business operations. Provides HRsupport, guidance and assistance to management and staff to meet organizational goals and objectives.

KEY ACCOUNTABILITIES:

  1. Serves as the primary investigator, consultant and subject matter specialist for EEO, Ethics and Compliance Reporting and other internal investigations. Conducts internal investigations from initial concerns to resolution. Resolves issues in a timely and accurate manner. Consults, advises and provides guidance and recommendations to leaders throughout the process. Responds quickly and appropriately to customer requests.
  2. Conducts investigative interviews, resolves internal conflicts, documents and maintains accurate records of employee relations and investigation cases in the employee relations software.
  3. Leads and coordinates the internal Employee Dispute Resolution Process from disposition to resolution. Assists in selecting the formal Panel Review; coordinates the process and prepares related information to the dispute and leads all parties involved to a successful resolution.
  4. Processes and coordinates unemployment claims and coordinates appeals and hearings as appropriate.
  5. Provides guidance in helping managers and employees attain their objectives in concert with the values and mission of the organization.
  6. Accesses, identifies, recommends and provides input to leadership learning/training opportunities and/or triages opportunities as appropriate.
  7. Assists the Sr. HR Business Partners with work related issues, including but not limited to employee engagement, staffing, realignments, restructuring, repurposing, reductions in force (RIFs), performance concerns, behavior issues, corrective actions and dismissals, complicated FMLA and ADA cases and triages issues as appropriate.
  8. Maintains consistent application of hospital policies and procedures and consults legal advice as appropriate.
  9. Maintains current knowledge of industry leading practices, legislation and legal requirements and trends.
  10. Reviews and assesses HR related Metrics, such as but not limited to exit interviews, turnover analysis, employee engagement, performance metrics, etc., for trends and areas of concern; shares observations and findings with HR leadership and appropriate departmental leadership along with recommendations and ideas for remediation in accordance/support of departmental goals and objectives.

QUALIFICATIONS:

  • Bachelor’s Degree in HR, business management, law or closely related field.
  • 5-7 years’ HR-related experience in a similar position, with a primary focus and concentration on conducting investigations and resolving conflict.
  • Advanced knowledge of federal and state employment laws and regulations.
  • Ability to investigate and analyze claims information and to draw conclusions.
  • Advanced analytical, evaluative and objective critical thinking skills and the ability to effectively summarize and present information.
  • Strong interpersonal and communication skills and ability to work effectively with a wide range of constituencies.
  • Ability to analyze complex information, and to define and resolve issues.
  • Proficient computer system experience, exposure to HRIS systems (SAP, People Soft, Lawson etc.) and knowledge of various software applications.

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