T.H. Easter Consulting has been retained to identify top talent in the Delaware area for an Employee Benefits Manager role. This role performs highly responsible managerial and administrative work overseeing the insured life, and self-insured health benefit programs, TPA and other vendors, medical stop loss insurance, wellness, and other cost control programs. Works with the company’s life and health insurance broker in selecting insurance companies and coverage, and making recommendations concerning the most cost effective means of providing health care and other benefits, balancing the financial impact of retaining versus insuring for anticipated costs. Provides statistical data and analysis to the Director of Human Resources and other departments. Assists in developing and analyzing proposals for employee benefits. Handles confidential medical, personal, and labor relations information. Supervises staff of the Benefits Division; does related work as required. The Employee Benefits Manager works with considerable independence and reports to the Director.
(City residency required within six months of employment)
ESSENTIAL DUTIES AND RESPONSIBILITIES
The Employee Benefits Manager will have thorough knowledge of life and health insurance products, self-insured programs, cost control, and related areas; enrollment and claims processes, current employee benefits philosophies and available insurance products and coverage. Good knowledge of claims management, municipal operations and federal, state and local laws, regulations and policies applicable to employee benefits. Excellent analytical, interpersonal and communication (both oral and written) skills. Ability to analyze and maintain accurate claims and statistical data, make effective presentations and work independently or in teams. Ability to maintain confidentiality, work with tact and diplomacy and resolve issues/conflicts that occur. Proficient in Microsoft Office. The incumbent will manage employee benefit staff and supervises administration of all insured, self-insured and voluntary benefit programs. Manages the budget and accounts payable for Employee Benefits Division.
Assists with developing and implementing wellness initiatives and other cost control programs. Administers benefits fairs, new hire and open enrollment benefits briefings. Monitors national, state and local laws/initiatives to assure compliance. Resolves employee inquiries, complaints and appeals concerning benefits policies, procedures and claims decisions. Manages compliance with government rules and regulations, including the PPACA. Manages and assures compliance with contracts with vendors and insurers.
Helps retain and works with actuaries, underwriters, insurance brokers, TPAs and other vendors in the reporting, budgeting, administration, insurance, and cost control aspects of life and health claims and cost control. Formulates employee benefit reports for the HR Director and other Senior Leaders. Testifies to government officials on budgetary and other matters.
REQUIRED EDUCATION AND EXPERIENCE
- Bachelor's Degree from an accredited college or university, with major course work in business administration, public administration, finance or a related field.
- Extensive public sector or industry experience in the financial, regulatory, general management, and implementation of employee benefits plans, including work in a supervisory role.
- Experience in compliance with federal and state benefits and privacy. Experience with a complex human resources computer based system (e.g. MUNIS, KRONOS, HRIS), or any other equivalent combination of education and experience demonstrating the required knowledge, skills and abilities.
PREFERRED REQUIREMENTS: Master’s degree in Human Resource Management or a related field.
OTHER REQUIREMENTS: Must pass criminal background and other pre-employment screenings.