Emergency Response Supervisor

National Response   •  

Pasco, WA

Industry: New Media


5 - 7 years

Posted 355 days ago


NRC is a global leader in the provision of diversified environmental, industrial and emergency response solutions with a focus on providing highly responsive local service with the highest safety standards, innovative technology, modern efficient equipment and dedicated professional employees.


  • We have a solid reputation that sets the bar high in our industry
  • We’ve successfully developed a network of clients who value our services
  • Industry knowledge and wealth of operation experience which allows us to provide a broad range of environmental, industrial and emergency response solutions and products
  • An unyielding commitment to maintaining the highest operation and safety standards


Fundamental to everything we do is our commitment to valuing the talents of each individual and harnessing the combined strengths of our diverse work force. The people of NRC are committed to this partnership and are the cornerstone of our overall success. NRC provides a comprehensive benefits package which includes Medical, Dental, Vision, 401k with company match, Paid Time Off and much more! 

We are currently seeking an Emergency Response Supervisor to join our growing team! 

Position Overview:

The Emergency Response Supervisor is primarily responsible for responding to a wide variety of land and marine based events. You will perform site/spill evaluations, determine appropriate steps to remediate spills and customer issues, and are the main line of contact with customers during emergency response events. The ER Supervisor is critical to the successful orchestration of our emergency response service line, and works closely with our Dispatch, Field Employees and internal groups to ensure proper payroll, and billing, and project completion.

Essential Duties and Responsibilities:

  • Communicate verbally and in writing with clients and prospective customers in a technical and professional manner
  • Evaluate client needs and propose the appropriate service(s) necessary for project completion
  • Direct Field Employees with clear instructions as to how to achieve successful project completion, and follow-up to ensure tasks were completed
  • Lead daily and pre-work safety meetings, maintaining a safe and regulatory compliant project operations
  • Develop and exhibit competence with MSDS and chemical reference materials to safely respond to ER Events
  • Complete all relevant job related paperwork including, but not limited to: job start forms, contracts and work orders, daily work reports, tailgate safety meetings, payroll related documents, and project reports.
  • Hire and contract competent subcontractors when necessary to ensure project completion
  • Understand and operate within company or Branch goal profit margins
  • Perform health and safety duties as instructed by the Regional Health and Safety Manager
  • Coordinate final manifest, bill of lading and other supporting documents for timely disposal of hazardous and non-hazardous wastes
  • Supervise, assign, direct report employees, technicians and standby personnel
  • Duties are executed in both individual capacity, and under the direction of the Operations Manager as appropriate
  • Take the roll of Emergency Response Safety Officer when designated or needed

Minimum Qualifications and Experience:

  • Minimum 5 years of experience in a role providing Emergency Response services, preferably in a supervisory capacity
  • Demonstrate competence with a wide variety of land and marine response equipment, techniques and ability to train others in the use and limitations thereof
  • Experience in managing or supervising Level A/B/C responses
  • Class B CDL preferred with Hazardous and Tanker Endorsements.
  • Ability to operate a computer, web based systems, and Microsoft Office Suite.
  • Understand the basics of ICS/NIMS systems
  • Understand the basics of project accounting, with specific respect to overall margins
  • Ability to keep projects and paperwork organized
  • Ability to communicate formally, and informally in English, both written and verbal.

Successful completion of a pre-employment background and substance screening process including, but not limited to, employment verification, criminal search and Motor Vehicle Record (MVR) search as well continued verification throughout employment to ensure that all records meet company policy standards.

NRC is committed to providing equal employment opportunities in a drug free work environment to all employees and applicants without regard to race, religion, color, sex, gender identity, sexual orientation, national origin, ancestry, citizenship status, uniform service member status, marital status, pregnancy, age, protected medical condition, genetic information, disability or any other protected status in accordance with all applicable federal, state and local laws.