NPR seeks a customer-service-focused and mission-driven Electronics Engineer to help build our technical support team. The incumbent maintains and repairs NPR’s broadcast technical equipment. S/he also designs, constructs, installs and tests said equipment and assists the Engineering Technology leadership determine Engineering Service’s purchasing requirements.
- Construct, install, test, maintain, repair, and provide technical support for broadcast and audio equipment, systems, studio facilities, and audio networks.
- Ensure technical databases and documentation are current.
- In partnership with Engineering Technology leadership, plan projects and/or execute project plans.
- Take ownership of customer issues and follow through to resolution.
- Respond to critical issues on a 24x7x365 basis as required.
- Expand knowledge of current and emerging audio broadcast equipment, systems and workflow.
- Other duties as assigned.
Required Skills and Experience
- Two years college in computer science or electronic engineering required. Four year degree in related field or equivalent experience highly preferred.
- At least two years’ experience in engineering maintenance at a broadcaster, production house, electronic equipment manufacturer or systems integrator preferred.
- Experience in programming and installation of a multi-console facility, intercom, automation and router based digital audio system.
- Familiarity with IP based audio systems and protocols.
- Ability to utilize test equipment commonly used in broadcast related electronics and computer network servicing.
- Experience with computer networking.
- Demonstrated experience providing high level of professional, courteous, and consistent interactions with clients.
- Troubleshooting experience at the systems level of broadcast and audio production-related equipment, computer hardware, and individual equipment to the component level.
- Ability to read schematics and understand signal flow
- Ability to use common hand and power tools
- Demonstrated ability to perform under deadline pressure.
- Ability and willingness to work rotating shifts as required. This includes weekends, overnights, and occasional holidays.
- Ability and willingness to work overtime as required.
- Demonstrated knowledge of audio, recording, and radio production theory and practice.
- Must be able to work independently or with a team.
- Must be able to multi-task and prioritize.
- Hearing skills must ensure that NPR’s audio quality standards are maintained.
- Must hold a valid driver’s license.
- This is a union position.
- Familiarity with MS Office suite and AutoCAD LT preferred.
- Familiarity with AES 67, Ravenna, and other audio over IP transports preferred.
- Familiarity with Lawo hardware preferred.
- Audio Engineering Society (AES), Society of Broadcast Engineers (SBE), Society of Motion Picture and Television Engineers (SMPTE) involvement preferred.
- Network level TV/Radio experience a plus.
- Public Radio experience a plus.