Electronic Training Suite System administrator

5 - 7 years experience  • 

Salary depends on experience
Posted on 03/21/18
Montreal, QC
5 - 7 years experience
Salary depends on experience
Posted on 03/21/18

Responsibilities:

CAERise deployment to new customers

  • Lead the analysis of CAE, regulatory and customer documentation required for the initial customer configuration of the ETS.
  • Upload training curriculum in the ETS.
  • Train other users on the process and in use of the tool
  • Develop and maintain training documentation and troubleshooting guides to be used by local resources and customer service.

Manage ETS data and processes

  • Administer setup and configuration of the tool, grant user rights.
  • In collaboration with Training Development Lead, Training Task Analyst and Fleet Chiefs manage and maintain the Master Task Analysis
  • Ensure resolution of ETS issues not closed by customer services through technical and management support.
  • Collaborate with the customer service team to determine and prioritize the necessary ETS fixes and improvements to include in the upcoming CAERise releases.
  • Lead the technical orientation of the ETS development and enhancements with internal and external stakeholders when required.

Collaborate with other functional analysts

  • Work with the Training Operation Analyst for maintaining connections between the SOP Management tool and the Electronic Lesson Plan of ETS.
  • Collaborate with third-party vendors, Training Development Lead and the Information Technology team on continuous improvement of the ETS.

Qualifications

  • Bachelor’s degree
  • Minimum of 5 years experience in the aviation industry or an equivalent combination of education and experience
  • Experience with building system training documentation is preferred 
  • Bilingual skills required (fluent in English speaking and writing)
  • Experience in system administration role is an asset
  • Good working knowledge of flight training operations and related regulations
  • Self motivator, able to multi-task and work autonomously
  • Analytical mind set - able to see high level impact whilst managing information at a detail level
  • Ability to adapt quickly in a rapidly changing working environment

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