E-Learning Account Manager

Transperfect   •  

Toronto, ON

Less than 5 years

Posted 268 days ago

This job is no longer available.

ID2017-9628Category Client Service/SupportLocationCA-Toronto, Ontario


Translations.com is seeking an E-Learning Account Manager who is motivated, ambitious and technically savvy.  This person will work on key enterprise accounts and strategic initiatives, perform analysis & evaluation, and design & articulate solutions to both a business and technical audience.


A successful candidate will have a good understanding of new and existing technologies and industry trends related to E-Learning and LMS platforms. This  role will require a very strong sense of urgency and organization to provide high quality solutions.


  • Plan, and assist in implementing enterprise level E-Learning solutions for our wide portfolio of clients
  • Participate in new business process: RFP, presentations, proposals
  • Assist in pre-sales meetings or workshops
  • Consult with key business and technology contacts to provide technical solutions
  • Work closely with the E-Learning Strategy Consultant, E-Learning Developers, Specialists and Project Managers in the definition, articulation, and presentation of proposed technology solutions
  • Manage initial POC/Pilots and subsequent on-boarding of designed E-Learning solutions to internal and client teams
  • Assist in building overall plans/budgets and subsequent adherence
  • Assist in training and adoption of E-Learning processes for internal and client teams
  • Consult clients’ training leaders on innovations in their E-Learning and training road map and suggest best practices for continuous growth and improvement as well as successful localization of their training materials
  • Take on responsibility and ownership of tasks, work well as part of a team and be self motivated
  • Acquire first-hand knowledge on Translations.com’s and partner technologies, tools and enhancements 


  • Bachelor’s Degree
  • Minimum 3 years experience in E-Learning industry positions
  • Ability to write structured technical documentation
  • Experience with E-Learning authoring tools (Articulate, Storyline, Lectora, Captivate, Flash etc.)
  • Excellent problem solving and analytical skills
  • Strong interpersonal skills
  • Effective time management skills
  • Ability to be a fast learner and apply those lessons to similar situations

Desired Skills:

  • Fluency in French
  • Instructional design experience
  • Experience with different Learning Management System platforms (Moodle, Cornerstone, SuccessFactors etc.)
  • Experience handling audio, video and different multimedia components when applied to E-Learning (cue points, subtitling, untimed audio, timed audio etc.)
  • Experience with project management techniques
  • Experience with Gamification is a plus
  • Although position does not require use of E-Learning authoring tools previous experience is a plus
  • An understanding or proven localization experience is a plus