The DSRIP Project Manager position will represent the DSRIP Program across the UR Medicine enterprise and provide team management to internal DSRIP project teams. The DSRIP Program Office is located within the University of Rochester Strong Memorial Hospital and organizes the work done by all UR Medicine locations and affiliates for the Regional DSRIP initiative. The goal of the DSRIP Program Office is to support the development of system reform as it relates to the design, implementation and reporting of clinical programs developed as a part of the UR Medicine DSRIP regional collaboration.
Reporting to the program's Administrative Director, this role requires a developed understanding of clinical and administrative processes, an ability to manage multi-faceted projects across a variety of settings, departments, and programs, experience with program development and implementation, and building consensus across multiple stakeholders in an academic medical center setting. This position also requires analytical abilities to support identification, implementation and ongoing evaluation of programmatic areas of opportunity. The Project Manager oversees DSRIP project teams and works with them to develop and execute program initiatives based upon identified and emerging needs. The Project Manager is also responsible for producing reports and presentations for the project teams and DSRIP Program Office for various audiences at the team level, URMC executive level and across the organization. This role will build and maintain interdepartmental relationships and work closely with the DSRIP Program and project-level teams and URMC leadership to plan and executive institution-wide policies and activities related to Medicaid system delivery reform. The project manager will provide direction and motivation to faculty and staff in setting and achieving project milestones within tight deadlines.
Under general direction and with considerable latitude for the exercise of independent judgment and initiative:
Manages multidisciplinary project teams comprised of clinicians, administrators and operational support staff. Oversees and advises the development, implementation, and evaluation of designated projects related to the DSRIP Program. Collects and critically analyzes information. Identifies, interprets and communicates trends and develops recommendations to achieve specified project goals. Prepares reports and presentations backed by data and financial analyses when applicable. Collaborates across DSRIP project teams and with other organizational work groups, committees and councils. Serves as a liaison with both external contacts and management. Ensures that projects are based upon the latest literature, research and best practices. Utilizes evidence-based practices when applicable. Stays abreast of industry trends and maintains knowledge of professional practice changes through participation in professional organizations.
On a regular and on-going basis, analyzes and interprets DSRIP program information, identifying key drivers and underlying issues, performs appropriate drill down queries, summarizes and presents findings and opportunities. Work requires both independent and team-based design and completion of analyses.
Designs and conducts verifiable analyses to track project development, identify trends and patterns and provide project evaluation pertaining to financial, utilization and clinical objectives. Also quantifies patient and financial impact of clinical initiatives at the project level and across the health system.
Formulates and prepares project plans with activities, dependencies, dates and timeframes, resource requirements, milestones and deliverables. Monitors progress of project activities, insures all critical implementation criteria are met and provides status reports to DSRIP Program leadership and fellow team members. With a data-driven approach, spearheads the development of appropriate project metrics and outcomes during the design phase of new clinical and operational projects.
Develops and executes a project communication plan ensuring clear and effective communication to project team and across project teams. Informs larger communication plan to engage secondary health system stakeholders and the enterprise as a whole. Maintains continuous feedback loop between projects and DSRIP Program Office. Troubleshoots breakdowns in communication in a timely manner as issues arise.
Serves as liaison between DSRIP program members and Finger Lakes Performing Provider System in the planning and implementation of assigned projects and provides resolution in the case of operational issues/problems.
Bachelor's degree in Healthcare Administration, or a related field; 5 years of healthcare management level experience or an equivalent combination of education and experience; knowledge of Project Management concepts and principles required; Graduate degree in Business, Public Health, or Health Administration preferred.
Excellent verbal and written communication and interpersonal skills, proficiency and ability to learn new software and skills within a Windows based environment (MS Word, Excel, Outlook, PowerPoint, Access and SharePoint). Proficiency in data analytics. Ability to handle multiple priorities; strong organizational skills and the ability to meet deadlines in a fast-paced environment essential. Proven team member and ability to build stakeholder consensus in a complex environment. Ability to balance multiple demands and work on multiple projects simultaneously. Must possess exceptional judgment and ability to learn the needs of different components of the UR Medicine Enterprise. Work independently with minimal guidance. Demonstrates efficiency in prioritizing assignments, skill in proactively resolving problems and recommending and implementing continuous quality improvement and strong organizational skills. Strong oral and written communications skills are essential. Ability to multi-task required. Demonstrates accurate, grammatically correct documentation in all correspondence.