Division Manager East

COMPANY:

Founded in 1997, the company is a national chain of wheelchair accessible van providers – serving the disabled community with wheelchair accessible minivans, full-size vans with lifts and commercial fleet vehicles. Thousands of individuals and business clients each year are impacted by the products and services we provide. Founded in 1997, The company is a national chain of wheelchair accessible van providers – serving the disabled community with wheelchair accessible minivans, full-size vans with lifts and commercial fleet vehicles. Thousands of individuals and business clients each year are impacted by the products and services we provide. The company fosters a caring, understanding culture and provides the opportunity for personal and professional growth. The Company's mission is to provide wheelchair users with the independence and personal freedom to go where they want to go and do what they want to do.

POSITION: Division Manager East reports to President

NOTE: THIS POSITION WOULD PREFER TO BE WITHIN COMMUTING DISTANCE TO RICHFIELD, OH LOCATION. RELOCATION ASSISTANCE CAN BE PROVIDED. IF NOT POSSIBLE, THE CANDIDATE CAN WORK OUT OF A COMPANY FACILITY WITHIN COMMUTING DISTANCE OR A HOME OFFICE AS LONG AS IT RESIDES WITHIN THE EAST REGION GEOGRAPHY.

The Ideal Candidate:

The ideal candidate will be emotionally upbeat, have a command presence, can light up the room, have a strong value system and the highest level of personal and professional integrity. The successful candidate will have the ability to operate in a high growth, entrepreneurial environment with integration and assimilation of acquired entities. The ability to organize, prioritize, and be a self-starter in a fast-paced environment will be important in this role. The ability to analyze complex problems, identify solutions and provide decision-making leadership to effectively influence others, champion and implement ideas is necessary. Exceptional leadership skills demonstrated staff mentoring and development skills are essential. Excellent written and oral communication skills, the ability to communicate and interact effectively with all levels of the organization are important. The ability to lead and collaborate in a team-oriented environment. Project management and experience in working in a metric focused culture is essential. Bachelor's degree in Business Management or related field is required, (MBA) preferred. Minimum of 10 years of relevant work experience in large retail and or automotive industry is essential.

PERSONAL AND BUSINESS CHARACTERISTIC

Business Acumen – Forward looking understands business implications of decisions; displays orientation to profitability and increased shareholder value; and aligns work with strategic goals. Able to make customer focused decisions well suited for the structure of the Company.

Metrics Focus – Ability to understand and utilize metrics to develop people and move the company forward.

Leadership - Effectively influences actions and opinions of others. Takes charge easily. Demonstrates and maintains management and technical discipline, and is a mentor for the team, peers and subordinates.

Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Sees the big-picture while focusing on the issue at hand; Identifies external threats and opportunities.

Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data.

Initiative - Takes independent actions and calculated risks; Asks for and offers help when needed; Volunteers readily; undertakes self-development activities; Seeks increased responsibilities.

Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations. Uses reason even when dealing with emotional topics.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; responds well to questions; Demonstrates group presentation skills; Participates in meetings.

Teamwork - Supports everyone's efforts to succeed.

RESPONSIBILITIES INCLUDE:

The Division Manager will ensure flawless execution of the store operations playbook about all business drivers consistent with company policy, processes and procedures. This position will oversee Regional Managers to ensure achievement of agreed upon overall divisional metrics.

Responsibilities

Essential Job Functions and Duties:

• Oversee all aspects of the business operations within assigned division and deliver results.
• Ensure flawless execution of the operations playbook as implemented for commercial sales, consumer sales and service within each of the regions and each of the stores.
• Work closely with the Vice President of Business Development to recognize and accommodate both regional and divisional nuances where some level of customization is required
• Effectively support communications regarding developed processes and procedures (i.e. the playbook) to ensure consistent messaging and understanding of future expectations.
• Manage operational scorecards for assigned division to ensure goal attainment.
• Report on consolidated scorecard metrics for each region and overall division to further identify areas of opportunity.
• Support identified areas with corrective action plans.
• Identify/monitor regions that are not hitting agreed upon targets. Leverage corporate support, provide training and assist in addressing the issues identified.
• Leverage the VP of Strategic Development and his/her support team to provide additional training resources as needed in support of goal attainment.
• Identify, understand and respond to market opportunities as appropriate.
• Ensure consistency with the overall Company's divisional strategy.
• Strategize with Business Development to identify areas where additional marketing and/or lead generation may be needed.
• Ensure staffing levels meet the needs of the business at the store, region and divisional level.
• Work with Human Resources to attract and retain talent
• Embrace change and become a catalyst for continuous improvement and buy-in from the operational team.
• Act as the primary adviser to the President on operational concerns/trends as they relate to business operations.
• Maximize employee competencies and maintain excellent work relationships within the organization.
• Other duties may be assigned.
• Adhere to all company policies and procedures, OSHA and other safety regulations, and all state mandated regulations.
• Always Comply with the Company's Core Values.

Requirements:

• Bachelor's degree in Business Management; Master's degree (MBA) preferred.
• Minimum of 10 years of relevant work experience in strategic retail management experience.
• Minimum of 5 years of successful supervisory experience.
• Strong value system and the highest level of personal and professional integrity.
• Ability to operate in high growth, entrepreneurial environment with integration and assimilation of acquired entities.
• Ability to organize, prioritize, and be a self-starter in a fast-paced environment.
• Ability to analyze complex problems, identify solutions and provide decision-making leadership to effectively influence others, champion and implement ideas.
• Exceptional leadership skills.
• Demonstrated staff mentoring and development skills.
• Excellent written and oral communication skills.
• Ability to communicate and interact effectively with all levels of management.
• Ability to lead and collaborate in a team-oriented environment.
• Project management skills.
• Candidates must successfully complete criminal and motor vehicle background check and pre-employment drug screening.

Travel

• Frequent, based on business needs.

Compensation

· Base salary plus bonus.