Division Director - Care Assure Program

HCA Holdings, Inc   •  

Henderson, NV

Industry: Healthcare


Less than 5 years

Posted 35 days ago

Position Summary:

Care Assure is HCA’s commitment to ensuring appropriate follow-up care for patients after discharge from its hospitals. Care Assure enhances healthcare quality and value through improved care coordination, compliance with evidence-based recommendations and by establishing a longitudinal patient care relationship. The Division Care Assure Program Director serves as the division’s administrative lead responsible for monitoring productivity of the Care Assure Team and overall project performance.

Primary Responsibilities:

  • Manage performance and report-out on impact
    • Organizes and leads working team sessions for the facilities
    • Manage Division performance through interaction with facility project leads and participation in working team meetings
    • Hold Care Assure teams accountable for weekly productivity standards
    • Identify low performing initiatives/Nurse Navigators and raise issues facility & Division leadership
    • Reviews performance data regularly with facility executive sponsors and facility teams.
    • Provides feedback to Corporate Care Assure team regarding operations, performance data, and clinical innovation opportunities.
  • Drive program development and expansion
    • Facilitate discussions/forums to identify best practices, share knowledge, & operationalize program improvements
    • Identify program issues across facilities and work with physicians, administration, and corporate resources to solve problems
    • Support program and initiative roll out to new facilities
  • Provide centralized source of communications across Division


Position Requirements:

Licensure/ Certification/Registration:

  • Current RN licensure preferred.


  • Bachelor’s degree in Nursing or related healthcare field required.
  • Master’s degree in Nursing or related healthcare field preferred.

Experience and Qualifications:

  • 3+ years of leadership experience managing a clinical specialty or product line in an acute care setting.
  • Success in roles requiring close monitoring of productivity metrics and active performance management.
  • Experience implementing clinical projects and working with cross-functional teams
  • Experience in data collection and analysis.
  • Strong critical thinking, business planning and project management skills.
  • Excellent interpersonal, communication, and presentation skills