District Service Manager

8 - 10 years experience  • 

Salary depends on experience
Posted on 03/21/18
Saint Paul, MN
8 - 10 years experience
Salary depends on experience
Posted on 03/21/18

Job ID: BEC009614

About Us

At Beckman Coulter, we are dedicated to advancing and optimizing the laboratory. For more than 80 years, we have been a trusted partner for laboratory professionals, helping to advance scientific research and patient care. We do challenging work on a global scale, and are invested in growing our associates’ careers. We embrace continuous improvement, and are passionate about moving science and healthcare forward.

We have a vital role at Beckman Coulter: our focus on innovation, reliability and efficiency has led us to become the partner of choice for clinical, research and industrial customers all over the world.

Beckman Coulter is a Danaher company, operating in two industries: Diagnostics and Life Sciences. 



Description

Supervise a group of Field Service Engineers to ensure customer needs and expectations are met in a timely manner.  Oversee the installation and maintenance of instrumentation and systems in a laboratory environment; define needs of BCI personnel with regard to training and developmental needs; establishes goals to meet objectives; recommends hiring/firing/disciplinary decisions affecting employees; monitors operating budget; ensures Field Service activities comply with group standards and procedures; communicate Field Service issues to Regional management.  Primary focus is on service metrics to include localized escalation, engineer technical mentoring and daily activities such as PM’s, MODs and balancing workload. 


Qualifications


Qualifications:



-Current, cleandriver’s license

 

-Strong computer skills including Microsoft Office and industry specific applications

 

-Ability to communicate effectively with team members, management, and customers

 

-Ability to work independently, with minimal direct supervision

 

-Demonstrated commitment to safety

 

-Demonstrated track record of reliability, punctuality, and productivity

 

-Ability to lead a team

 

-Ability to adapt and comply with Company/Client requirements

 

-Ability to work in a rapidly changing, multi-cultural environment

 

-Has a desire to learn and develop within the role

 

-Bachelor’s degree with 9 plus years or Master’s degree with 7 plus years

 

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