District Service Manager

Danaher   •  

Portland, OR

5 - 7 years

Posted 238 days ago

This job is no longer available.

Job ID: BEC009594

About Us

At Beckman Coulter, we are dedicated to advancing and optimizing the laboratory. For more than 80 years, we have been a trusted partner for laboratory professionals, helping to advance scientific research and patient care. We do challenging work on a global scale, and are invested in growing our associates’ careers. We embrace continuous improvement, and are passionate about moving science and healthcare forward.
We have a vital role at Beckman Coulter: our focus on innovation, reliability and efficiency has led us to become the partner of choice for clinical, research and industrial customers all over the world.
Beckman Coulter is a Danaher company, operating in two industries: Diagnostics and Life Sciences. 

Description

In the role as District Manager you will supervise a group of Field Service Engineers to ensure customer needs and expectations are met in a timely manner.  
Primary focus is on service metrics to include localized escalation, engineer technical mentoring and daily activities such as PM’s, MODs and balancing workload. 

  • Oversee the installation and maintenance of instrumentation and systems in a laboratory environment.
  • Define needs of BCI personnel with regard to training and developmental needs.
  • Establishes goals to meet objectives.
  • Recommend hiring/firing/disciplinary decisions affecting employees
  • Monitor operating budget.
  • Ensure Field Service activities comply with group standards and procedures.
  • Communicate Field Service issues to Regional management.  
  • Extensive travel - up to 50% - on short notice required.
  • Must have valid driver’s license and meet Beckman Coulter safe driver selection criteria.
  • Strong background in business operations.



Qualifications

RequiredQualifications:

  • High School diploma / Equivalent 
  • 9+ years field service experience OR equivalent military experience 


PreferredQualifications:

  • Bachelor’s degree or higher
  • 5+ year’s supervisory experience