Distribution Center Manager

Salary depends on experience
Posted on 11/01/17
8 - 10 years experience
Transportation Services
Salary depends on experience
Posted on 11/01/17


The Distribution Center Manager is responsible for the day to day operations in regards to warehouse business activities. The Distribution Center Manager ensures all tasks are completed in a safe, efficient manner and is ultimately accountable for a profitable organization.


The Distribution Center Manager is responsible but not limited to:

Associate Relations

  • Prepare, maintain and communicate all operational goals while ensuring all operational procedures are being followed per company guidelines
  • Manage, coach, mentor, and develop staff to achieve objectives; conduct performance reviews
  • Participate in the recruitment and new hire onboarding process while ensuring SCLS’s culture is being fostered
  • Perform supervisory responsibilities in accordance with the organization’s policies and procedures
  • Address complaints and resolve problems

Customer Relations

  • Provide superior customer service by maintaining professional and courteous relationships with all customers
  • Interface with internal stakeholders as well as customers to establish and accomplish goals
  • Communicate progress/conditions and conduct tours for the customer as directed by upper management
  • Audit operations to ensure service standards are being met
  • Act as a liaison with carrier contractors and customers
  • Act as a community representative for SCLS
  • Create and deliver effective verbal presentations to management and customers as necessary

Operational Excellent

  • Ensure company values are observable throughout the operation
  • Monitor space utilization/layout to ensure efficient and cost effective operations
  • Monitor and ensure departmental/facility key performance indicators (KPI) are met in a timely and cost effective manner
  • Ensure proper maintenance and sanitation of equipment, grounds, pest control and refuse disposal

Business Profitability

  • On-going management of facility fiscal performance including profit & loss and budgeting
  • Ensuring the accurate and timely preparation of all necessary reports and records regarding facility operations
  • Monitor facility purchasing process to include: auditing, guideline compliance and approval by creating programs to maximize cost savings for SCLS and customers
  • Manage inbound and outbound loading/unloading, accuracy of inventory and warehousing 




  • Bachelor’s Degree in Logistics, Business, Management or other related field is required
  • Must possess 10 years of experience within the 3PL industry in which five (5) years are in a leadership role of a warehouse or distribution center
  • Must have at least two (2) years of experience managing a P&L

Knowledge, Skills and Abilities

  • Ability to drive results and develop team while creating strong relationships with clients and internal associates
  • Excellent communication and presentations skills; ability to effectively present information and respond to questions from managers, clients, associates and the general public
  • Identify and understand issues, problems and opportunities; possess solid judgment, problem-solving and decision making skills
  • Strong analytical skills, including analysis and interpretation of complex business documents as well as statistics and modeling
  • A proven track record of mentoring and developing direct reports and subordinates

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