Distribution Center Manager

Saddle Creek Logisitcs Services   •  

Ontario, CA

Industry: Transportation Services


8 - 10 years

Posted 409 days ago

This job is no longer available.


The Distribution Center Manager is responsible for the day to day operations in regards to warehouse business activities. The Distribution Center Manager ensures all tasks are completed in a safe, efficient manner and is ultimately accountable for a profitable organization.


The Distribution Center Manager is responsible but not limited to:

Associate Relations

  • Prepare, maintain and communicate all operational goals while ensuring all operational procedures are being followed per company guidelines
  • Manage, coach, mentor, and develop staff to achieve objectives; conduct performance reviews
  • Participate in the recruitment and new hire onboarding process while ensuring SCLS’s culture is being fostered
  • Perform supervisory responsibilities in accordance with the organization’s policies and procedures
  • Address complaints and resolve problems

Customer Relations

  • Provide superior customer service by maintaining professional and courteous relationships with all customers
  • Interface with internal stakeholders as well as customers to establish and accomplish goals
  • Communicate progress/conditions and conduct tours for the customer as directed by upper management
  • Audit operations to ensure service standards are being met
  • Act as a liaison with carrier contractors and customers
  • Act as a community representative for SCLS
  • Create and deliver effective verbal presentations to management and customers as necessary

Operational Excellent

  • Ensure company values are observable throughout the operation
  • Monitor space utilization/layout to ensure efficient and cost effective operations
  • Monitor and ensure departmental/facility key performance indicators (KPI) are met in a timely and cost effective manner
  • Ensure proper maintenance and sanitation of equipment, grounds, pest control and refuse disposal

Business Profitability

  • On-going management of facility fiscal performance including profit & loss and budgeting
  • Ensuring the accurate and timely preparation of all necessary reports and records regarding facility operations
  • Monitor facility purchasing process to include: auditing, guideline compliance and approval by creating programs to maximize cost savings for SCLS and customers
  • Manage inbound and outbound loading/unloading, accuracy of inventory and warehousing 




  • Bachelor’s Degree in Logistics, Business, Management or other related field is required
  • Must possess 10 years of experience within the 3PL industry in which five (5) years are in a leadership role of a warehouse or distribution center
  • Must have at least two (2) years of experience managing a P&L

Knowledge, Skills and Abilities

  • Ability to drive results and develop team while creating strong relationships with clients and internal associates
  • Excellent communication and presentations skills; ability to effectively present information and respond to questions from managers, clients, associates and the general public
  • Identify and understand issues, problems and opportunities; possess solid judgment, problem-solving and decision making skills
  • Strong analytical skills, including analysis and interpretation of complex business documents as well as statistics and modeling
  • A proven track record of mentoring and developing direct reports and subordinates