Director, Subscale Operations

Steelcase   •  

Grand Rapids, MI

Industry: Manufacturing & Automotive


11 - 15 years

Posted 72 days ago

This job is no longer available.

Job Description

Steelcase was founded as an office furniture maker, and we've evolved into the international leader in workplace solutions. We apply our insights to the intersection of space, technology, and furniture, helping individuals and teams in leading companies around the world to be more successful at work.

We pursue innovation, strive for sustainability and develop insights in every part of our business

Lead an operations organization that focuses on developing new capabilities to support non-standard production businesses (complex specials or customs) for the Americas. Helps to continually refine the Subscale operations strategy and develops the new initiatives, capabilities, processes and support to move it forward. Manages a pipeline of projects from an initial quote request through order intake and delivery. Develops new capabilities in our plants, with our existing suppliers and with new suppliers that support Subscale. Decides when a new capability or solution makes sense to move from Subscale operations into Scale operations either as our customers grow and/or the market need for the solution grows. Ultimately, the leader and team will be responsible for supporting the business groups with exceptional customer service while also providing world class operations execution for Subscale Operations.

Required Skills

  • Proven leader with business acumen
  • Strong engineering or manufacturing experience/background
  • Strategic while also effective at moving the strategy through execution
  • Entrepreneurial in approach – sense of urgency, creative, results driven and ability to find a way to yes and able to help the team understand what is appropriate for subscale solutions and make the appropriate decisions.
  • Adaptable and willing to be a change agent
  • Influential partner with strong collaboration skills and the ability to influence without authority
  • Able to facilitate conflict resolution between multiple functions
  • Great with people – ability to act as mentor and coach
  • Good communicator and able to professionally interact with all levels of the organization, customers, and suppliers
  • Market savvy with willingness to understand the competition, partnership, new technologies, and overall changing market landscape.
  • Systems thinker with the ability to connect disparate ideas
  • Good with process discipline and attention to detail

Required Experience

  • BS degree required; Graduate degree (MBA) or equivalent engineering background strongly recommended.
  • Minimum of 10 years manufacturing leadership experience.

We are proud to have a diverse and inclusive workforce, and we're always looking to get better. We value applicants who are comfortable interacting with people different than themselves. Women, people of any race or national origin, lesbian, gay, bisexual, and transgender people, veterans, working mothers and fathers, and everyone else are all invited to apply.

Steelcase provides employment opportunities to all qualified employees and applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status and bases all employment decisions only on valid job requirements.