- Continuous development, review, assessment, and improvement of academic advising content, processes, policies, objectives, and procedures grounded in a developmental advising curriculum, NACADA best-practice recommendations and ethical/legal considerations consistent with the mission and aims of the College
- Develop and maintain Reference Manuals and Academic Guides for advising students to ensure accuracy and consistency of information provided to advisees
- Develop short-term and long-term strategic (5-year) plans to advance a developmental advising curriculum and ensure implementation of CAS Standards and NACADA best-practice recommendations, and ethical/legal considerations consistent with the College’s purpose and aims
- Enhance, implement, assess, report, and revise a comprehensive developmental advising curriculum
- Create, implement, assess, and revise a comprehensive Advisor Training and development curriculum
- Enhance, implement, assess, report and revise a comprehensive ongoing student satisfaction, advisor performance, and advising outcomes
- Collaborate with other learning professionals to develop and retain students at risk facilitate academic decision-making and career exploration, and address the academic and advising needs of special populations of students such as athletes, international students, honors students, band members, debaters, undecided students, etc.
- Build and maintain strong working relationships with other learning professionals, academic departments, academic administration, and student service offices through regular communications and ARC Roundtable.
- Participate in the planning and implementation of registration, Summer and Fall Orientation, Admissions events, or any other College planning sessions or programs as needed
- Conduct research, present workshops, and otherwise promote excellence in academic advising, and practices supporting student success, academic decision-making, career exploration, and persistence to graduation.
- Participate in relevant professional organizations and professional development opportunities to maintain a high level of expertise about current trends and best practices related to academic advising.
- Provide data to all Academic Departments on their students.
- Cultivate strong partnership between advising areas and academic departments by facilitating and evaluating effectiveness of services.
- Maintain active tutoring services; provide oversight of tutoring personnel to ensure student needs are met; report on student tutoring services as required; ensure communication of available services is completed; collaboration with faculty making referrals for student tutoring services.
- Create, maintain an enhanced academic alert process to establish a culture of early academic intervention for faculty to identify students in collaboration with the ARC staff in order to underpin student success and therefore retention
- Develop and manage student advocacy program
- Oversee completion and day-to-day operational integration of Bryan-360 for use across the College administrative operations
- Conduct interviews, process hiring paperwork, conduct annual performance review of assigned staff
- Oversee initial training and ongoing staff development opportunities grounded in a developmental advising curriculum, NACADA best-practice recommendations, and ethical/legal issues relevant to advising consistent with the College purpose and aims
- Compile and update appropriate resources for advisor information and professional development
- Ensure effective day-to-day operations and management of the ARC staff
- Ensure maintenance of appropriate productivity tracking devises for planning and assessment purposes
- Plan and direct the activities of the staff including advising load
- Process Human Resources paperwork for vacation and sick leave requests
- Ensure appropriate recognition and affirmation of exemplary service in academic student success initiatives
- Maintain an annual planning calendar
- Ensure proper flow of communication and accuracy of information
- Ensure consistent and appropriate implementation of academic policies and procedures
- Ensure appropriate handling of student records, systematic purging of advisee files, and advisee assignment by major or special population designation to the appropriate academic advisor
- Request reports, interpret data, assess needs and make decisions regarding management of advising processing, load distribution, and special population processing
- Compile reports and proposals as needed
- Plan meetings
- Meet personally with each staff member at least once per semester
Faculty and teaching responsibilities: 5%
- Service on faculty committees as needed and attend all general faculty meetings, required workshops, faculty chapel, etc.
- Participate in ARC faculty departmental meetings
- Teach as needed
EDUCATION and/or EXPERIENCE:
- Master’s degree in relevant discipline
- A minimum of seven years of relevant professional experience in education, academic administration, or academic advising, with a minimum of four years of experience in a higher education setting, to include at least three years at a significant supervisory level
- Knowledge of undergraduate students, student development, career counseling, academic advising, student retention, student success strategies and services, educational theory and practice, FERPA regulations and other ethical/legal issues relevant to advising, program and curriculum assessment, and academic and administrative policies/procedures
- Knowledge of the curricula and programs offered at the College
- Knowledge of and commitment to the College mission and aims
- Ability to think critically, produce and analyze reports and proposals, and resolve organizational and individual programs in collaboration with other learning professionals as appropriate
- Excellent planning, leadership, supervisory, and collaboration skills
- Familiarity with (or willingness to become familiar with) the National Association of Academic Advising (NACADA) core values and best practices
- Willingness to expand and contribute to the scholarship of professional advising via presentations or articles in the field of higher education – specifically student success