Director, Strategic Account Operations

Confidential Company  •  Ashburn, VA

8 - 10 years experience  •  Security

Salary depends on experience
Posted on 02/21/18
Confidential Company
Ashburn, VA
8 - 10 years experience
Security
Salary depends on experience
Posted on 02/21/18

The world's leading private security organization, G4S, has an immediate job opportunity for an experienced Director of Strategic Account Operations with a background in corporate security management. As a Director of Strategic Account Operations, you will be responsible for the development, operations, and profitability of all physical security services within the Security Solutions' target vertical market(s). Responsibilities include working in a team environment to develop responses to strategic sales opportunities, maintaining a comprehensive knowledge base of security issues in vertical market(s) through participation in industry associations, and monitoring legislative changes potentially impacting the company's sales strategies and efforts. This position coordinates the day-to-day administration and specialized reporting functions to ensure quality customer relations, creates reports that are generated, analyzed, and provided as needed per client contract and G4S Secure Solutions USA policies, and communicates with client representatives and field offices regularly to facilitate these activities.

G4S is a security provider for the United States government, fortune 500 companies, nuclear power plants, oil and gas companies, airport, ports, banks, hospitals, factories, warehouses, commercial facilities, residential communities and much more.

G4S offers job security, excellent pay and benefits, and career opportunities. We offer entry level careers, management careers, sales careers and executive careers across the United States and internationally.

Role Responsibility:

Specific Duties and Essential Functions

  • Debrief contract requirements to servicing field office and regional representatives; interpret rules and regulations; present ideas both orally and in writing; organize and plan projects or events; formulate questions and generate thoughtful and reasonable answers to issues
  • Participate in training of field managers, train and supervise others using easy-to-understand concepts and hands on experience; instill self-confidence and self-esteem in others
  • Personnel management; provide supervision to Strategic Account and Project Managers (e.g., oversee customer relations, ensure Physical Security Surveys and post orders are updated regularly, and review disciplinary actions for consistency and propriety)
  • Project management; implement standard security operations at each client facility, and ensure compliance through quarterly visits
  • Contract compliance; ensure that contract-required training and screening elements for security personnel have been met; quality assurance and contract compliance
  • Performance / budget compliance; responsibility for the oversight of Key Performance Indicators designed to meet contractual expectations to include; tracking cost savings initiatives US-wide

The Ideal Candidate:

Education, Licenses and Certifications Required

  • Must possess a high school diploma or foreign equivalent (e.g., GED)

Type and Length of Specific Experience Required

  • Must possess a minimum of seven (7) years of management experience in the financial and team leadership aspects of a large semi-independent business enterprise
  • Prior security-related project managementexperience in a multi-location environment with demonstrated ability to deliver efficiencies
  • Work history must include demonstrated ability to organize and manage the process required to maintain compliance for licensing and training functions

Skills Required

  • Willingness to travel extensively
  • Proficient computer skills including Microsoft Office
  • Effective oral and written communication skills
  • Ability to manage multiple projects simultaneously
  • Active listening skills
  • Ability to assess and evaluate situations effectively
  • Ability to identify critical issues quickly and accurately
  • Attention to detail

Other

  • Must be at least 18years old or the minimum age required by the state, if higher
  • Must be a U.S. citizen or a foreign citizen authorized to legally work in the United States
  • Must not use illegal drugs. Must be able to pass a drug test with negative results (except when undergoing documented medical treatment).
  • Must submit to an extensive background check, including criminal history, personal references, employment and education verifications, and Department of Motor Vehicle and credit checks if applicable
  • Must be able to provide, upon job offer, a DD214 discharge document with discharge status indicated, if prior military

The world's leading private security organization, G4S, has an immediate job opportunity for an experienced Director of Strategic Account Operations with a background in corporate security management. As a Director of Strategic Account Operations, you will be responsible for the development, operations, and profitability of all physical security services within the Security Solutions' target vertical market(s). Responsibilities include working in a team environment to develop responses to strategic sales opportunities, maintaining a comprehensive knowledge base of security issues in vertical market(s) through participation in industry associations, and monitoring legislative changes potentially impacting the company's sales strategies and efforts. This position coordinates the day-to-day administration and specialized reporting functions to ensure quality customer relations, creates reports that are generated, analyzed, and provided as needed per client contract and G4S Secure Solutions USA policies, and communicates with client representatives and field offices regularly to facilitate these activities.

G4S is a security provider for the United States government, fortune 500 companies, nuclear power plants, oil and gas companies, airport, ports, banks, hospitals, factories, warehouses, commercial facilities, residential communities and much more.

G4S offers job security, excellent pay and benefits, and career opportunities. We offer entry level careers, management careers, sales careers and executive careers across the United States and internationally.

Role Responsibility:

Specific Duties and Essential Functions

  • Debrief contract requirements to servicing field office and regional representatives; interpret rules and regulations; present ideas both orally and in writing; organize and plan projects or events; formulate questions and generate thoughtful and reasonable answers to issues
  • Participate in training of field managers, train and supervise others using easy-to-understand concepts and hands on experience; instill self-confidence and self-esteem in others
  • Personnel management; provide supervision to Strategic Account and Project Managers (e.g., oversee customer relations, ensure Physical Security Surveys and post orders are updated regularly, and review disciplinary actions for consistency and propriety)
  • Project management; implement standard security operations at each client facility, and ensure compliance through quarterly visits
  • Contract compliance; ensure that contract-required training and screening elements for security personnel have been met; quality assurance and contract compliance
  • Performance / budget compliance; responsibility for the oversight of Key Performance Indicators designed to meet contractual expectations to include; tracking cost savings initiatives US-wide

The Ideal Candidate:

Education, Licenses and Certifications Required

  • Must possess a high school diploma or foreign equivalent (e.g., GED)

Type and Length of Specific Experience Required

  • Must possess a minimum of seven (7) years of management experience in the financial and team leadership aspects of a large semi-independent business enterprise
  • Prior security-related project managementexperience in a multi-location environment with demonstrated ability to deliver efficiencies
  • Work history must include demonstrated ability to organize and manage the process required to maintain compliance for licensing and training functions

Skills Required

  • Willingness to travel extensively
  • Proficient computer skills including Microsoft Office
  • Effective oral and written communication skills
  • Ability to manage multiple projects simultaneously
  • Active listening skills
  • Ability to assess and evaluate situations effectively
  • Ability to identify critical issues quickly and accurately
  • Attention to detail

Other

  • Must be at least 18years old or the minimum age required by the state, if higher
  • Must be a U.S. citizen or a foreign citizen authorized to legally work in the United States
  • Must not use illegal drugs. Must be able to pass a drug test with negative results (except when undergoing documented medical treatment).
  • Must submit to an extensive background check, including criminal history, personal references, employment and education verifications, and Department of Motor Vehicle and credit checks if applicable
  • Must be able to provide, upon job offer, a DD214 discharge document with discharge status indicated, if prior military

Job Reference: G4S/TP/710250/109981

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