Director, Store Operations

5 - 7 years experience  • 

Salary depends on experience
Posted on 03/21/18
San Francisco, CA
5 - 7 years experience
Salary depends on experience
Posted on 03/21/18

The Director of Store Operations leads a high performing team that innovates, executes, and/or implements in the following areas:

  • Store operations, strategy, and processes
  • Store systems and technology
  • Store supplies and procurement
  • Store payroll, reporting, and analysis
  • Policy and procedure development and management
  • Employee training and engagement
  • Field meetings, conferences, and webinars
  • Customer service and loyalty programs


  • Ability to lead and develop a team and create a highperforming culture.
  • Responsible for managing all aspects of assigned projects through effective team management as well as working independently.
  • Lead team to deliver timely, effective, and engaging communication to stores, field managers, and cross-functional partners.
  • Actively identify, and act upon, opportunities for continuous improvement in all areas of store operations and technology
  • Work collaboratively with cross-functional partners of all levels (Finance, IT, Store Design & Construction, Merchants, Human Resources, Marketing, Loss Prevention, Store Communications, Field Leadership, Legal, etc).
  • Participate in and lead the vendor selection process, as needed, in partnership with cross-functional partners, stakeholders and executives.
  • Utilize available data and research to influence decision-making and strategy.
  • Responsible for participating in special projects and assignments as needed.

Job Requirements

  • Bachelor’s degree
  • Minimumum 5 years experience in managing and leading teams through complex projects in a fast-paced culture
  • Retail store management experiencerequired
  • Ability to lead and develop a team and effectively manage multiple skill levels and experience
  • Advanced proficiency with Microsoft Office applications
  • Adobe InDesignexperiencepreferred
  • Technologically advanced
  • Strong project management skills and superior attention to detail
  • Ability to manage and prioritize multiple projects
  • Strong time management and problem solving skills
  • Strong negotiation skills and the ability to get results through formal channels and informal networking
  • Outstanding communicator at all levels of the organization
  • Excellent written and verbal communication skills; excellent presentation skills; very strong in one-on-one communications, small and large groups
  • Strong ability to build cross functional relationships
  • Possesses strong financial/business acumen and ability to analyze and act on results

Gymboree Group, Inc. is unable to provide relocation assistance for this position.

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